Cleveland ClinicReviews of clevelandclinic.org

Dr Geoffrey uma, was our referral doctor after a ER visit. He told us there was nothing more he could do at this time. When I read his notes on my chart,he had stated that he checked my husband's heart,lungs and his mouth was pink in color. HE NEVER DID ANY OF THE ABOVE. We got a second opinion and the blockage in his legs was 100% in both legs. He only checks his lower legs and the blockage was in both upper legs. This doctor did not take any extra steps, he simply went by his chart. My husband is now having arterial bypass surgery on both legs. I would not recommend this man to any on.

I don’t even know where to begin. My neurologist referred me to Cleveland Clinic for a diagnosis following a series of debilitating neurological episodes that have been occurring for over a year. I waited 6 months for this appointment and even rescheduled my grandfather’s funeral service for this visit. It was disappointing to say the least when Dr. Salgado came in very close minded and did not seem to believe me about my symptoms despite the fact that all my symptoms were witnessed and documented by other neurologists and medical providers. I was as experiencing a remission at my visit. I have been vomiting for a year and a half and have lost over 30 pounds. These episodes were severe enough to send me to the ER on multiple occasions. The pain, fatigue and tremors have been extreme and again have been occurring for a year. I asked Dr. Salgado about the excess myelin basic protein in my CSF and he seemed like he didn’t even know what CSF and elevated protein levels mean. He said that didn’t mean anything and I will say at a very basic level it should be understood that excess myelin basic protein in CSF is a demylemating condition of the CNS. I have a degree in the field but not the credentials that Dr. Salgado has and both myself and the rest of my medical providers believe that I have a neurological condition. Several of my medical providers who have doctorate degrees in neurology have diagnosed me with a demylemating condition of the CNS and simply sent me to Dr. Salgado for an official diagnosis between MS or NMO. Dr. Salgado was borderline hostile in telling me that there is no neurological condition that fits my symptoms. He advised that my symptoms were probably due to medication interactions. I have been on all the same medications for the last five years and I’m pretty sure my symptoms would be there all the time and not sporadically if it were due to a medication interaction. When I asked for another lumbar puncture or MRI since it had been a year he rudely said “why?” So disappointing. Dr. Salgado had no business being the so called director of the clinic and in my opinion is not a very intelligent individual for being closed minded, uneducated, rude and failing to order appropriate testing to finally give me a diagnosis. Dr. Salgado also doesn’t seem to care for anyone that might have some experience in this area and literally said “there is no neurological condition that fits your symptoms!” He then walked out of the room without even a goodbye or thanks for coming.

My physician said that I should walk to help release gas . Not knowing of a “code brown “ and never being admitted before I decided to walk to the security desk to check on property that was confiscated upon entry ( my favorite pocket knife). I got to the first floor where I was confronted by two heavily armed police asking where I was going and what I was doing . Demanding and barking instructions and flatly refusing to listen to anything I had to say . I had a gown on ! Clearly I was a patient of the hospital and not a gun wielding lunatic . I asked that I be able to return to my room and was promptly escorted by the two . Soooo embarrassed ! This leads me to believe that this police force needs more patient care training , more compassion and maybe to take a little more time to listen to their paying customers . Or maybe the simple solution is to keep their guard dogs outside !!!!!! Thanks Officer Cheatham # 156 and Officer Hathaway #175 for making me feel less than a man today

Greedy company rather than send me across the street for an open MRI they refuse to authorize it if even though Clevland clinic doesn’t have an open MRI in vero beach. Because of this i will not use a Neurosurgeon associated with Cleveland Clinic.

totally incompetent went to er for scale 10 back pain said nothing wrong just rib injury scan and X-ray show no further damage this was the end of sept went to pain dr in palm beach ordered mai right result compound fracture in vertebra in lower back this is nov 15 from almost two months suffering now next week surgery in palm beach gardens never go to cleaved clnic in stuart

My PCP who belongs to the CCHS system, made a recommendation to drink something with high carbs in it, while knowing I have a type 2 diabetes. I didn't follow this advice. My chart states that I am non-religious. How come? Being spiritual IS religious and it's not up to the Clinic to decide either way. Just state, Spiritual, period. But no such luck; my chart states, Spiritual/Non-religious. I hate it.

You know a company sucks when there is no complaint department. They don't care if they suck. We have had to deal with them a lot with different family members for the last five months. We now travel an extra 20 miles for another hospital.

The most incompetent billing department you will never want to deal with. They don’t listen to your issue, the seem to completely discard you as a person (even snicker at you). They work from a playbook and you can keep trying to raise your issue, but they (Ebony) sounded like a broken record, repeating and repeating her diatribe. I’ve spent over 4 hours 3 different times with billing and they still insist they can’t bill UHC for 2 services. On the other hand, UHC stated they cover both at 100%. What gives Cleveland Clinic the right to determine which claims they will submit and which ones they expect you to pay outright? Cleveland Clinic you are there only to make money and have no respect for your patients.