ClerivaReviews of cleriva.com

Coney, Maddy and team have been really responsive, answering queries. As a result a replacement unit was sent due to a charging issue. Thank you.

I found that I wasn't getting any benefits from using this and contacted customer service. I quickly received a communication from a representative named Coney. He was very understanding and processed a full refund. I truly appreciate the quick service and understanding that I received. You can trust Cleriva.

I just want to say that Coney has been very helpful and responsive to all my questions and concerns! I've been very impressed by the customer service I have received. Thank you so much, Lorie S.

I purchased the Nova Flow product and found it really helped with my Nasal issues. I had a small issue with the device no longer emitting red light so I contacted Coney at Cleriva and they have agreed to send me a replacement device straight away. Excellent customer service, can’t wait to start using the new device. Thank you Coney @ Cleriva.

Coney was quick to respond and quick to issue a refund to me when the product, sadly, did not benefit me. It really made me want to continue to patronize and support this company, even though the product I originally purchased didn't really work for me.

Great Customer service. Unfortunately the device did not work for my condition but it was well designed, super easy to use and awesome customer service so hope it can help thousands of others.

My new unit stopped charging, I wasn't expecting the response I received and can honestly say this is HOW Customer Service is done. Maddy from Clarica responded quickly, listened to my dilemma and reacted so quickly and thoroughly I was amazed. Asked if I could provide a video showing my issue with charging, I did so and I'm receiving a replacement at no additional cost. WOW is all I can say. Other companies should learn from this, this is how you keep customers and grow a solid business Thanks Maddy, you're excellent at your position.

Maddy went out of her way to get Accurate Information--and keep me Calm and Comfortable. She gave a strong capable and professional performance. Excellent!