Classic FirearmsReviews of classicfirearms.com

FedEx delivered to wrong address. Won't tell me where. FedEx and Classic Firearms refused to reimburse me over $500. MY FAULT?????

Classicfirearms.com is the worst customer service and website shopping experience that i have ever encountered in my life! Their website forced a “suggested” address when i was placing my order, which was so close to my actual address that i didnt notice.. but it wasnt actually the address that i wrote. Then because I never received a single emailed update on my order, i didnt even realize what happened until weeks later. By then they shipped my order to that wrong address, it was returned to sender, then they shipped it back to the exact same (wrong) address for a second time! Again, without sending a single notification or update as to what was happening with my order. I finally got in contact with them, my order was in route for the second time. I asked if they would change the delivery address once i realized what was happening. But I never got an answer,they just stopped responding to the message. Now my order says it has been “completed”. I’ve written easily a dozen emails since and havent received a single response to any of them. They’re just completely ignoring me and every message i sene. They havent even given me a superficial “We are so sorry that this happened and for the inconvenience”. I mean nothing, not a single word of response,to any of my messages, for whats going on to be about a month now. So i’d be very careful dealing with this website, as i said i have never encountered such horrific service in my life. And it is abundantly clear that they dont give a damn about customer service or beint professional and whatsoever. You’d have better luck dealing with a random person on craigslist then you would trying to deal with the people at Classicafirearms.com

I was a bit leery after reading other reviews, but I took a chance as other dealers were out of stock. I purchased two firearms on Friday night, and received the call from my FFL gun shop on Wednesday that they were ready for pickup. Great selection, great prices, and extremely fast delivery. Easy 5 star rating. I will be purchasing through Classic Firearms again soon.

I paid $42 for a 10 round magazine and inadvertently ordered 2 of them. They sent me 30 round magazines for my 308 that didn't fit. I returned them and they refunded me $17 a piece. $34 for an $84 purchase. Crooks!!!

Stay away, they take weeks to respond to emails, I sent tax exempt forms in, they did nothing to allow my tax free purchase, then after purchase refused refund of tax.

It is a terrible experience, I ordered a handgun from them, they got money from me immediately, but today is one month delay and customer service said they can return my money or I have to wait more and more. I’ll never buy something from them. Not recommended them.

Also, 25 days after paying for items and getting no shipment date, I asked for a refund and they refused with no explanation.

Still waiting for my allegedly, in stock firearm to be shipped. I sure wish I looked at reviews of this company before I placed my order. Avoid them.