B
They are just a shipping house and will…
They are just a shipping house and will send you to manufacture for replacements. My item showed up damaged and no one will help me. Guess ya’ll ripped me off. Never shop with you again.
Classic Arms (now Classic Firearms) was founded in Indian Trail, NC in 1989. The business is christian owned and makes every effort to live by The Golden Rule. Since inception, Classic Arms has been determined and focused to bring its customers the b...
Classic Firearms (classicfirearms.com) has 138 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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138 approved reviews, newest moderated first
B
They are just a shipping house and will send you to manufacture for replacements. My item showed up damaged and no one will help me. Guess ya’ll ripped me off. Never shop with you again.
Chase G.
Took about 2 1/2 weeks to ship. Status was updated regularly on their website. Great product received and very happy with my purchase. I will be buying from them again!
Dan
I have enjoyed reviews of various firearms but became concerned that possibly everything wasn't correct with the presentation. Clint said that he IS A MARINE RESERVIST SGT(it also says this in the company bio) but he has a beard. Its been awhile since I serves in the Marine Reserves but we ALWAYS had to maintain the same dress and appearance code as the regulars when in uniform. I have sent three emails to Classic Firearms, asking to explain how he is serving in the Marine Reserve - WITH A BEARD. NO RESPONSE! I would hope that this company is not engaging in stolen valor to sell products.
Richard R.
I am the police chief in a small town. I was gonna use these guys to try and support local business. Wrong! They wouldn’t even cancel my order after 43 min waiting to talk to someone. Do not order from here! There stuff is not in stock even tho it says it is. As soon as I sent an email to cancel my order status went from waiting for picking to next in line. According to the lady on the phone your order can’t be canceled once the status changes. Complete BS. I’ll never order another thing from here.
Emory K.
Same story as everyone else. When I first ordered, I saw the usual covid thing about delays in answering questions, etc but nothing about shipping delays. Figured it would be 7 day delay if there was a delay. Ordered on 1/24 and heard nothing for a week. Went to my order and saw the 'ready to be picked' message. Contacted customer service and got the story about changing warehouses and software but no estimate on shipping. I cancelled yesterday and wonder if I will ever see my refund. They did put out a video today that whines about moving and how items will be shipped...they just don't say when....not even an estimate. I understand they are overwhelmed but so are other dealers I've bought from....who seem to be able to ship on time and actually communicate if there is a delay. Companies live and die by their reputation. The lack of communication and bungled shipping is indicative of poor management. I hope they get their act together. Addendum: I did receive a refund to my card within 2 days. Kudos to the company for quick refunds. I will buy from them again when I can be assured that the shipping problem is resolved.
Unhappy
Ordered gun. Card charged. No gun. Now in 3rd week and gun has not even been pulled for shipping. What makes it particularly annoying is the relentless barrage of sale e-mails they continue to send. If they can’t meet their current obligations, it is extremely galling that they are aggressively trawling for more sales. If you can buy it somewhere other that Classic Firearms, do so.
Matthew
Placed order in early December, money taken from account and still showing item in packing 2 months later with no info from customer service. When they rarely reply to our emails they say they don't know why it hasn't shipped. 2 months to ship an item is ridiculous. If you're that backed up I shouldn't get 3 emails per day about what's on sale. Don't waste your time dealing with them
deez N.
If I could I would give negative stars. Scummy business practice is the name of the game with these people. Quick to take your money and make you wait 1 to 2 months before you receive it. Don't take my word for it just go look at their Facebook or YouTube comments their are hundreds of people like this. I will make sure none of my friends and family do business with these people. Almost as bad as the scams calling people get every 5 minutes.