Everyone deserves to breathe fresh air at home. Having fresh, clean air in your home is vital in protecting your family’s health, and this is where Clarifion may help. At Clarifion, we’re committed to developing high-tech new products to help you breathe easier.
Clarifion (clarifion.com) has 535 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
clarifion.com
Website
clarifion.com
Category
Home Goods Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 91% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I ordered three units! Two do not work. I have tried calling several times only to get recording all the time! I tried emailing still no answer. They got my money and now they won’t do anything about their defective product!! Being a senior citizen I can’t afford to waste money! So disappointed a company would treat someone this bad! I would like a refund and no one will even acknowledge me!
Response from ClarifionFeb 11, 2025
Sorry to hear about this! Please reach out to our customer service team at [email protected] with your order details, and we’ll be happy to assist you. Let us know how we can help!
IC
India C.
Clarifion worked just as it said in the article I read about them on!!! So happy with it!
Clarifion worked just as it said it would on the site I read about it on. It works even better! At first I was skeptical and I looked at them for awhile before ordering one and I'm so glad I decided to. I have terrible allergies and it has helped tremendously and the air has improved also! We have a purifier also and it tells the air quality in the house and on the 3rd day it was at 98% so it definitely works great! I am super happy with my purchase and I would recommend Clarifion to everyone! They are amazing!!
Response from ClarifionFeb 7, 2025
Thank you for your feedback! We're thrilled to hear that Clarifion has helped with your allergies and improved your air quality. 😊 Your recommendation means a lot to us! If you ever need assistance, feel free to reach out. 💙
MC
Margaret Cecilia A.
Clarifion what a great, safe and effective product
I had a great experience with Clarifion, their product is great and the order and delivery experience were a breeze. The product has helped me by cleaning the air and clearing my lungs. I can breathe much better now and my long term cough has disappeared. Thank God! I am very grateful for this product and the company that makes it available to all those who suffer and all who want a better environment.
Response from ClarifionFeb 7, 2025
Thank you for your feedback! We're thrilled to hear that Clarifion has made such a positive impact on your health and environment. We truly appreciate your support! 💙
PE
Paula E.
I am EXTREMELY DISSATISFIED with you…
I am EXTREMELY DISSATISFIED with you customer service. I have been contacted several times asking for my review of your products. I AM STILL WAITING for the delivery of the 12 replacement bulbs that I ordered with my original order. I believe that I placed the order originally towards the end of November. It took a long time for my order to be delivered in the first place.
The units do not seem to be working now, probably because I need to replace the bulbs.
Response from ClarifionFeb 7, 2025
Thank you for your feedback! We're sorry to hear about your experience. Please reach out to our customer service at [email protected] with your order details, and we'll be happy to assist you in resolving this issue as soon as possible.
HT
Hazel T.
they do a good job of clean my air in my house
they do a good job of clean my air i have some of the first one you made one you came out with . i like the one for the dog 🐶
Response from ClarifionFeb 7, 2025
Thank you for your feedback! We're glad to hear that you're enjoying our products. If you ever need assistance or have any questions, feel free to reach out to [email protected]. 😊🐶
DK
Debbie Knapp Z.
Very poor customer service
Very poor customer service. Read from bottom up. I never placed this order and here is my experience.On Mon, Jan 27 2025, at 05:01 PM, Debbie Ziemba wrote:
What is the fee from you for returning?
On Mon, Jan 27 2025, at 04:59 PM, Beanca wrote:
I sincerely apologize, but we only offer a 30% refund.
On Mon, Jan 27 2025, at 04:58 PM, Debbie Ziemba wrote:
Here is one other option for you. Make the refund 50% and I will drop this matter. Otherwise I will pursue with great disappointment and anger.
On Mon, Jan 27 2025, at 04:53 PM, Debbie Ziemba wrote:
So now I have to pay to ship it back and pay your fees also? I will do this but I am reporting this as fraud and putting this experience on your reviews.
On Mon, Jan 27 2025, at 04:51 PM, Beanca wrote:
Is there anything else I can help you with aside from this?
On Mon, Jan 27 2025, at 04:51 PM, Beanca wrote:
I am happy to assist you in returning your item(s).
Once you have shipped your package, please reply to this chat and provide us with proof of the return tracking number (a copy of your postage receipt) and the following information:
1. Product Name
2. Quantity Returned
Send your item back to 451 Mirror Ct Suite 106 Henderson, NV 89011. Be sure to write RMA #CF-781497 on the outside of the package to ensure a proper refund. Please note that a copy of your postage receipt is required in order to process your refund promptly.
As soon as we receive proof of the return, we will submit your account for the refund. You will receive a refund confirmation email from us once your refund has been processed. Please note that certain fees may apply, so please ensure you have read our return policy on our website.
On Mon, Jan 27 2025, at 04:49 PM, Debbie Ziemba wrote:
You never answer the phone and it does state 30 day money back guarantee.
On Mon, Jan 27 2025, at 04:47 PM, Debbie Ziemba wrote:
This order was never placed by me. I NEVER checked out. How you got my information is unknown. I want to return and get a full refund. If something is not done or I can talk to someone, I will dispute the charge and report this as fraud.
On Mon, Jan 27 2025, at 04:44 PM, Beanca wrote:
Upon receipt of your request to return order #CF-781497, we would like to extend a one-time offer for you to keep the order and receive a 30% refund to your original method of payment. As a valued customer, we would like to keep you in the family.
If you opt to accept this offer, please respond to this with YES to keep order and will process a 30% refund. We will then send you a confirmation email when completed. This refund is typically processed within 5 - 7 business days.
On Mon, Jan 27 2025, at 04:44 PM, Beanca wrote:
Thank you for visiting chat support.
On Mon, Jan 27 2025, at 04:37 PM, Debbie Ziemba wrote:
Will they call or should I stay on this page.
On Mon, Jan 27 2025, at 04:36 PM, Jacoda wrote:
Thanks for reaching out. One of our live agents will get back to you as soon as possible.
On Mon, Jan 27 2025, at 04:36 PM, Debbie Ziemba wrote:
I need to return an order. How do I go about this? When I call no one answers.
Response from ClarifionFeb 7, 2025
Thank you for reaching out. We're sorry for your frustration regarding this experience. Please email [email protected] for further assistance with your order. If you have already initiated a return, providing the tracking number will help expedite the process. Let us know if you need any additional support!
JL
John L.
Something That Actually Works
We purchased 3 Clarifion plug-ins as a desperate move to try to remove the unpleasant odor of mildew in our basement caused by a blocked outside stairwell drain.
Not only did the mildew odor go away, but so did the mildew. These units continue to keep the air fresh...you can actually hear them working...like the low purring of a cat!!!
Response from ClarifionFeb 7, 2025
Thank you for sharing your experience! We're thrilled to hear that your Clarifion units helped eliminate the mildew odor and keep your air fresh. It's great that you've noticed a difference, and we appreciate your feedback. If you ever need any assistance, feel free to reach out. 😊
DS
Dawna S.
When I see these on TV I was interested…
When I see these on TV I was interested because I am a smoker and I wanted to see if it would eliminate the odor so I bought 3.
And they seem to be working just great. I am asking people when they walk in. If they smell cigarette broke and they say very, very fate. Which before when I opened up myadore, it would smack him in the face. But now it's a different story.
Response from ClarifionFeb 7, 2025
We're glad to hear your Clarifion units are working well to reduce smoke odor! It’s great that you're noticing a real difference, and even your guests can tell. If you ever need assistance or have any questions, feel free to reach out. 😊