ClarifionEveryone deserves to breathe fresh air at home. Having fresh, clean air in your home is vital in protecting your family’s health, and this is where Clarifion may help. At Clarifion, we’re committed to developing high-tech new products to help you breathe easier.
Clarifion (clarifion.com) has 535 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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norman B.
Too soon to evaluate.
Response from ClarifionAug 11, 2026
Thank you for giving it a try! We completely understand that it can take some time to evaluate your experience. We appreciate your support and hope you continue to enjoy having Clarifion in your home 💙🍃
Tracey Sawyer M.
I thought it would really help my allergies but I have not seen a difference, even though I bought 4
Response from ClarifionJun 24, 2026
Thank you for sharing your feedback. We’re sorry to hear you haven’t noticed the improvement you were hoping for, especially after trying multiple units. We understand how disappointing that can be when you’re looking for relief. Please reach out to [email protected] and include “TRUSTPILOT REVIEW” in the subject line so our team can prioritize your case and assist you further 💙🍃
Rudy K.
I'm not very happy with my device I live in a efficiency room and it doesn't seem to be doing anything
Response from ClarifionJun 24, 2026
Thank you for sharing your feedback. We’re sorry to hear the device hasn’t met your expectations, especially in a smaller space where you were hoping to notice a difference. We appreciate you giving it a try, and we’re here to help if you’d like support reviewing placement or troubleshooting. Please reach out to [email protected] and include “TRUSTPILOT REVIEW” in the subject line so our team can prioritize your case and assist you further 💙🍃
Andy R.
Product did not perform as advertised. We experienced no difference in air quality. Emailed company asking for refund but received no correspondence.
Response from ClarifionJun 24, 2026
We're very sorry to hear that your experience did not meet your expectations. We understand your frustration and regret that you did not see the results you were hoping for or receive a response to your email. Please reach out to [email protected] and include "TRUSTPILOT REVIEW" in the subject line so our team can prioritize your case, review your concerns, and assist you further 💙
Lindsey M.
I ordered six (6) ODRx units and the first two that I opened did not work. They would not turn on (no light visible and no fan audible). I requested assistance three times and have never received a response. The twelve replacement lamps arrived about three months after they were ordered. I still have two units that do not work / never worked! And no response from anyone at the company.
Response from ClarifionMay 20, 2025
Thank you for bringing this to our attention. We're truly sorry to hear about your experience. Please reach out to us via live chat at clarifion.com or email us at [email protected] with the subject line TRUSTPILOT FEEDBACK so we can resolve this for you as soon as possible. We're here to help 💬📩
Noreen H.
Took forever to get half my order. I'm still waiting for the other half. Order was done in February. Still not complete. no real communication from you. So you tell me how am I suppose to feel?
Response from ClarifionMay 20, 2025
Thank you for your honesty, and we’re truly sorry for the delay and lack of communication. Please contact us through live chat at clarifion.com or email [email protected] with TRUSTPILOT FEEDBACK in the subject line so we can look into this and make it right for you 📩💬
Jean
I like the products and believe they do work as advertised BUT the shipping took way too long, even after I was notified they were shipped and given a tracking number. I emailed them about the delay and I received a response they would refund a portion of the cost if I kept them, which I agreed to. Still NO partial REFUND which I also emailed them about. I still have not heard back from them or seen my refund. Needless to say I won’t be ordering from Clarifion, no matter how well the air purifiers work. Ordered 2/7/25, as of 4/3/25 they have not fulfilled their credit back to me.
Response from ClarifionApr 17, 2025
We sincerely apologize for the delay in processing your refund, and we completely understand your frustration. This is certainly not the experience we want for our customers. Please reach out to our customer service team at [email protected] and include "TRUSTPILOT REVIEW" in the subject line. We will prioritize your case and ensure that your refund is processed promptly. Thank you for your patience, and we appreciate your feedback. 💙
Sheryl M.
I live in an old house and don't have outlets that are not filled up already, so it's making it hard to find an outlet for them. I don't know how to remedy the problem, cause I need the outlets for other things.
Response from ClarifionApr 17, 2025
Thank you for your feedback! We understand the difficulty of finding outlets in your home. If you need further assistance, feel free to reach out to our customer service team at [email protected]. 💙
