ClarendaleReviews of clarendale.co

I ordered 3 bras size 3x. I received 3 bras that were not the size I ordered. They were extremely small. I paid $106 for these bras. I contacted them and explained the issue and was asked if I wanted replacements. I agreed to the replacements but mentioned that I did not notice any other sizes on the website I ordered from. Michael got back to me and offered a 40% refund and suggested that I give them to someone else or sell them. They have a 30 day refund policy and I contacted them within that time period. Following their 30 day refund policy, I again asked for a full refund and stated that I was not satisfied with this resolution.Buyer Beware

I ordered these Florenza™ - Roll Napkins into Elegant. The picture looks like you can use these with fabric napkins. BUT, once I received them I discovered they were very flimsy, fell apart and would not even roll a simple paper napkin. I emailed that I wanted to return for a full refund and the first response was that they would replace. Did not want a replacement. Another email stated I could keep them and get a 40% refund. I don't want them and I want a full refund. Finally the last email said I could return for full refund or keep and get a 60% refund, I looked into returning and decided it would cost me more to ship to China than the product was worth so I had no choice but to accept 60% and throw them in the garbage. Wish I had known this was a Chinese company.

I purchased two items from there web site, paid 78.00 for the two outdoor things, one was a bee drinking flower and the other a solar bird bath, both are junk. I found the bird bath for 19.99 on Amazon and I paid 50.00 on this web site. Be careful what you buy because its not worth the money you pay for it. I was very disappointed with my purchase. I was so excited to get them then very upset after I opened them. Beware!

I ordered a large, flameless candle. It took three weeks to receive it. When I finally did, right off, it didnt work. At first they told me right away they would replace. Then I got emails asking me to send a photo which I did. But how do you see that an item doesn't work when turned on? It was a stupid request. Then they wanted a video showing inserting new batteries and turning it on. So they saw it didnt work and they sent me a smaller version of the one I purchased which of course cost less as my replac ement! When I notified them of their error they said to keep both items and they would give me a 40% refund. We have exchanged several emails. I do not want to keep an item that never worked a nd another that I didnt order. and dont like. I asked for a shipping label so I could return them but the refused saying I has to pay the shipping costs to receive a full refund. I hardly think that's fair since they are at fault for the mistakes. The best resolution they have offered is a 70% refund. Again, that is for an item that didnt work from the get-go and for an item i didn't order and dont like or want. I will never do business with them again.

I ordered the Serenova™ Rotating Zirconia Spinner Ring. It’s such a beautiful ring, but when it arrived, it was too small. I quickly contacted customer service who was extremely accommodating. They were very responsive and said I could keep the ring and they would in addition send a larger size. Exceptional customer service indeed.

I ordered 4 pair of underwear. Obviously too small. Emailed return policy with "their 30 guarantee, touting customer satisfaction". I asked to return and for return money. They have not agreed. Instead offing to replace item. Or, I pay to send them back and pay to have replacement. We have been back and forth over 5 weeks. Now I am told my items shipped from warehouse and they will ship to me. Its April 14. I have received nothing. When I email they are all " robo" responses, the names change. I am so sorry I trusted this company. I believe its a scam. I will update my post if they do the right thing.

Sent an item that came with a broken zipper. Promised a refund in February and have not refunded me yet. Also, pretty sure the item shipped from China despite appearing to be a Canadian company.

I have contacted them by email three times to return a purse that I didn't like. It has been a week and I've heard nothing back. Update: They did respond but it was in spam. Forgot to look. However, I had to send pictures of the purse to them and then wait to see if they approve the return. I pay for shipping if approved. Not easy. Now they offer me a discount and said to keep the bag. They refund me $24. Don't even like the purse! This has been a lesson - don't order from them.