ClarendaleReviews of clarendale.co

The dresses I ordered were constructed of very thin/sheer, unimpressive fabric. Even worse was the response I received when inquiring about procedure to return items. I was offered a 70% credit of total amount I paid to use in store upon receipt of both dresses to them or 20% refund of my total to keep the two dresses which I would never wear due to quality of fabric. Both their product quality and artificial 30 day guarantee are very underwhelming and misleading.

Absolutely not recommend anyone to order from this company. When I reached out to customer support to initiate a return, the process was incredibly difficult. I was asked to [provide multiple photos of the items / offered a very small partial refund to keep them], and I discovered that I would have to pay high return shipping fees to send them back. I wanted to write this review to inform others to their about their return policy and think twice about the quality before purchasing from this store. I feel like it is a scam company and receiving your money and delivering quality on the website. I am soooo disappointed to myself that I got scam..

Ordered Oct 1st. One item. I'd love to tell you the quality and for but it's Oct 23rd and I still don't have it and the tracking is a joke. Will update *IF* I ever get my item which better be amazing at this point

I received a top that was rather pricey ($64) and the quality of material was extremely poor. It was Temu quality. Also, the top was a medium but fit like an Extra small. Buyer beware

I put in two orders. The first was for five items. I was definitely disappointed in what I received. A completely wrong item and another's material that was so scratchy there would be no way I could wear the fabric. I unfortunately ordered again before I received this order. Again, it was not right "one size fits all". I am a S 6 and the sarong fit too snug on me. I had order two different colors and sent the same color. As mentioned in other reviews... they offer you a voucher for a percentage over what you paid. I do not want to order from them again. It is cheap material and no doubt they use AI to enhance the product online. I have sent several email messages regarding both orders to no satisfaction. I want a refund and would be happy to send them back their cheap product. At their cost, not mine.

I have been fighting with this company for many months now I’ve sent them the actual picture with the label attached and the date it went out at the post office. They have been given me the runaround and continue to say they have not received it. I sent them the email while this so-called Amber sent me an email and attached the address to where I would be sending the package and to make it attention to her, I did exactly what she requested and may I say these emails are all attached together so this person emailing me and everybody else can see the same one cause I see them all with all different names Responding so the lack of communication between them is horrible. Just today I asked again send me my money, I mean, quit stealing from people. They respond on here trying to be really sweet and asking that we contact them to resolve the issue two months later I’ve contacted them 10×15 times and they have not tried to resolve this Issue. They are thieves there’s no other way to do this and no other way to say it. Please send my money back and quit giving me the runaround. I get your company is probably struggling, but this is no reason to steal from people.  if I had received the outfit I actually ordered that was not see-through. I would be happy with it but you sent me a piece of rag that is totally see-through and I’ve sent pictures so how am I expected to wear this out in public, I’m a 61-year-old woman, I have requested my refund many, many times and I’ve sent you pictures with the label and time they let the Post Office I have contacted the post office so please stop asking me to contact the carrier and I mentioned to you. I’ve already contacted the post office. They told me it was received so contact Amber and ask her to give you my package so I may receive my refund ASAP.! How about you refund my money! You have your package already. Why are you pretending to be so concerned and nice on this site? You are clearly not willing to help your customers. You have the pictures , this shows date and time it was sent! STOP THE MAD ESS ALREADY SEND MY REFUND I AM ENTITLED TO IT.

AN ABSOLUTE GARBAGE COMPANY IN REGARDS TO PRODUCTS, LACK OF REFUNDS AND POOR RESPONSE FROM CUSTOMER SERVICE!!!!!BUYER BEWARE!!!

PLEASE, R E A D all the poor reviews (1 to 3Star), they are a GENUINE, HONEST reflection of Clarendale's defrauded customers... And they are is collecting M O R E of them DAILY, checked several times: NEGATIVE reviews are going UP ! ...SERIOUSLY, people have BETTER things to do than wasting time writing them.... Ordered a JACKET inSeptember, took weeks to get here... NOT their claimed 3-6 business days: They're in CHIINA, NOTin USA, as claimed. A JACKET that looked sturdy, high quality with a stand-up collar in their pictures. But we ACTUALLY received was a limp, flimsy, cheap SWEATER with no ;stand-up' collar, not even close to their FAKE pics. We did EXTENSIVE RESEARCH + can prove they STOLE pictures from reputable USA website that actually sells the REAL articles. We found it! Further research +help from another Investigator found PAID reviews from friends and employees who put them on their site posing as 'Happy Buyers'. Upon receipt, we immediately contacted "customer service" to find how to return, (NO Instructions on site),even sent pictures with proof of their FAKE, STOLEN pictures +pointed to the obvious BLATANT differences with pics of what we received instead. Also, we had asked PRIOR to order about CHINA sizing...and were assured, items fit : TRUE TO SIZE ! Usually wear a small/medium, but ordered their LARGE and it was still too small.. typical China sizes Is there ANYTHING they do N O T 🤥L I E about ? Since asking 4 return, they 😱GHOSTED👻 us, ABSOLUTELY NO RESPONSE ! Tand they're NOT in USA, but in Hong Kong, CHINA ! After we put the review on Trustpilot, they finally contacted us with a partial refund offer, just like they have done to ALL of the others they have defrauded ! ALL they do is send robo messages, you can't even interact with a real person. getting sick of it...🙄 IMAGINE THAT ! Just send our refund, SCAMMERS !