ClarendaleReviews of clarendale.co

Response from ClarendaleOct 25, 2026

Hi Kari, We’re sorry to hear that your order didn’t meet your expectations. We understand how disappointing it must be to receive items without the promised crochet patterns, especially when the product was advertised as suitable for beginners and experienced crocheters alike. We also apologize that the yarn packaging and labeling didn’t match what was advertised. This isn’t the experience we want our customers to have. Please reach out to us at [email protected] so we can look into your order and work toward a suitable solution. Warm regards, The Clarendale Team

Response from ClarendaleSep 30, 2026

Hi Cath, Thank you for taking the time to share such detailed feedback. We’re glad to hear you’re happy with the bookshelf lantern lights and that the tunic-style dress fits well. We’re sorry, though, that the Lunavia dress didn’t meet your expectations, particularly regarding the fit and sheerness. We also apologize for the long delivery time and the tracking issues. Our standard shipping time is 4–12 business days from the date of the order, so we understand how frustrating it must have been to wait about a month. We appreciate your patience and your honest feedback, which helps us identify where we can improve. Warm regards, The Clarendale Team

Response from ClarendaleSep 24, 2026

Hi Tami, We’re sorry to hear the fit and material quality weren’t what you expected. We understand how disappointing it is when the sizing runs smaller than anticipated and the fabric feels too thin for your intended use. We truly appreciate you taking the time to share this feedback, as it helps us improve. Warm regards, The Clarendale Team

Response from ClarendaleSep 6, 2026

Hi Jane, Thank you for sharing your experience! We’re glad to hear you had a positive experience with our website and customer service, even though the item wasn’t the right fit. We appreciate your feedback and hope we can help you find something that fits you perfectly next time. Warm regards, The Clarendale Team

Response from ClarendaleAug 31, 2026

Hi Larua, We’re sorry to hear that the fit wasn’t right and that you weren’t able to return the item or get a different size. We’re glad to know you were happy with the product itself, and we appreciate you sharing this feedback. Please email us at [email protected] with your order details so we can review your situation and see how we can assist. Warm regards, The Clarendale Team

Response from ClarendaleAug 31, 2026

Hi Jillian, Thank you for sharing your honest feedback! We’re glad to hear the jumper looked as expected, and that your exchange went smoothly with the help of our customer service team. We’re sorry the material wasn’t quite what you expected, but we’re happy to hear you think it will work well for your travels. We hope the replacement size is a great fit and that you enjoy wearing it! Warm regards, The Clarendale Team

Response from ClarendaleAug 31, 2026

Hi Christopher, We’re sorry to hear that the products and customer service did not meet your expectations. We understand how frustrating it can be when an item looks different in person and the refund process feels more complicated than it should. We appreciate your honest feedback and would like the opportunity to review your experience. Please email us at [email protected] with your order details so we can assist you directly. Warm regards, The Clarendale Team

Response from ClarendaleAug 31, 2026

Hi Julie, Thank you for taking the time to share your experience. We’re glad your dress arrived within a satisfactory timeframe, but we’re sorry the packaging left it more wrinkled than expected and that this affected your first impression. We understand that choosing a dress for an important event can be a bit of a gamble, especially when you’re unsure about the fit and overall look. We appreciate your honest feedback and will keep it in mind as we continue working to improve the customer experience. Warm regards, The Clarendale Team