ClarendaleReviews of clarendale.co

My letter to the scammers who could care less… I am demanding an immediate refund to my original payment method. I do not consent to store credit, a substitution, or any other alternative. I paid for an item that your company failed to deliver within a reasonable period. You accepted and retained my money, and I was only later informed that the item could not be provided. Your company’s internal policies or lack of control over the funds are not my responsibility. I fulfilled my obligation by paying for the item; your company did not fulfill its obligation to deliver it. Return the full amount to my original payment method immediately and provide written confirmation that the refund has been processed. If this is not resolved promptly, I will dispute the charge with my credit-card company and file formal complaints with the Better Business Bureau, Trustpilot, and the appropriate consumer-protection agencies. To be perfectly clear: I am requesting a full monetary refund—not store credit and not a replacement or substitution. Please confirm the refund and the date it will be credited to my account.

I ordered a dress for a high school reunion and it fit too tight. They made the order right and quickly sent a replacement .

The beadery kit I ordered is not at all what I received. The photos show a large picture. In actuality it was less than 9 inches square. The pictures show art covered in beads and embellishments. The reality is a printed picture with a few places to embellish that does not result in a beaded picture as shown online. I paid nearly $40 for what is worth about $10. I do not believe the reviews online that are enormously positive. What this company is doing seems criminal. Update: I was offered 100% refund in store credit or a 20% cash refund. I accepted the store credit and ordered a sweater. We'll see. I do note that the deceptive project is still being advertised. Buyer beware!

BE WARNED! Apparently this is a Chinese company. I ordered some tops that looked great online. Received tops that were ill fitted and did not suit. Sent several emails to their support address for return & refund instructions. Given the runaround about keeping tops and receiving partial refund, receiving store credit, etc. Finally received Return Form with instructions how and where to send items back for refund. Had to purchase a return envelope as original envelope was not usable (too small, scrunched up). Return package returned as unable to forward. Verified address used as same as on the Return Form. Tried calling. Went right to voicemail, which was too full to leave message. Emailed with no response. Reported it to my credit card company, who will provide temporary return to my account and work on resolving issue. I will not order a thing from this company again.

Terrible experience. Will never purchase from them again. The product I received (sofa covers) was completely different from the product I ordered (in terms of fabric, quality, color, etc.). The return process was the most frustrating customer experience I've ever had. Round after round after round of back and forth with their AI-slop-chat returns email who continued to try to offer different options (store credit, discounts on other items, etc.) rather than simply emailing over a return label. Huge hassle. Terrible customer service. Take your business elsewhere.

Clarendale provided excellent customer service! When a dress ordered was a little tight and a refund was requested, I received store credit for the amount paid for the dress was able to keep the dress.

DO NOT ORDER FROM THIS COMPANY! I AM TRYING TO GET A REFUND FROM AN ITEM THAT DID NOT FIT AND THEY ARE GIVING ME THE RUNAROUND!

Looks good, like the design . Have not tested in pool yet