Callum B.
Awful Awful service - Very unpleased
DISGRACEFUL!!! This company is completely diabolical!!! An outrage!! Within 3 days, this is my 3rd review as they tell me to delete them and they will give me my service back! WELL NO THEY DID NOT!! So.. I bought a teamspeak a few days ago and it was that bad i could not even upload icons!!! So.. i asked for a refund, they said no and other services say yes! So... i charged back and then they instantly closed my service and IP banned me without refunding me, i escalated the case for a claim to PayPal and i put a review in. They were mad and upset and they said i can use there service if i delete the review XD so i deleted the review and they still had me IP banned and they said 'have a good weekend' To everyone.. Please do not use this service, not a welcoming company, do not treat there customers with respect and lack with intelligence
Response from ClanwarzMar 1, 2016
You asked for a refund at 5 a.m. No one was around to refund you at 5 am. We explained to you that your refund would be processed on Monday. You then opened a claim with PayPal and our system auto suspended your account. "Hello, please provide me a refund to the email [email protected] as you closed my service after i opened the case to paypal and you still never issued the refund. I want to order a bot for my current teamspeak but i do not want to use the ts3 service you provide." You then opened a review trust pilot claiming we scammed you , all within 5 minutes. We did ask you to remove the review and to wait for the devs to come in and refund you. "The review has now been reviewed, i understand i acted childish it was because my day was very messed up yesterday, i had about 3 different teamspeak hosts and i couldn't find the right one.. I am sorry for my behavior and i would like the refund so i can use your service for the bot please." As soon as someone was available on Saturday to give you a refund, one as given. You tried to order again, from a dedicated server and the fraud system banned you. This was an automated process. "Can you atleast unban me so i can buy a new bot? Or shall i just make a new account and do it? I kinda need it urgently but i suppose i can wait.." "I just gave another 1 star review because yo banned me!" "Removed. I can now use your service right?" "Still banned, will be putting that review back in then shall i?" "Ok, i do a nice gesture and you throw it back in my face. Will be putting that review back up." "I have a community that i run.. I need this bot please.. I was very childish yesterday because of how stressed i was, another company i used was not like this with me yesterday! I just want to buy the JTS3 Bot hosting." Sorry you feel the way you do and have a great day!



