ClanwarzReviews of clanwarz.com

The highly advanced support managers; quick answers on customer's questions; an excellent Service Panel. I strongly recommend Clanwarz.

Just signed up for a minecraft server with them, and the tech guys were extremely helpful. I had to set up a custom modpack, and was fumbling for a few hours until I gave up. But they sorted it all out, and sent me helpful videos on exactly what they did, in case I need to troubleshoot in the future. I'm not sure if this is the industry standard now, but that's the first time I've seen this done. The response was also very prompt. The website interface is rather confusing -- there are at least two ways to do any one thing, or so it seems -- but I guess that's good if you know what you're doing, which I certainly didn't. Minus one star for asking me to post a positive review on this website in exchange for 2Gb for one month. I would have posted it anyway. With their excellent support, they didn't need to go for these underhanded tactics.

so i got a tf2 server and it run fine for 2 years despite the minor problems but one day their inhuman support suddenly says this after i asked them to help since the server status is unknown(ddosed) Yes. You guys get too much DDoS and the data center is tired of it. I am also tired of it. I am not going to do anything in HK. You can cancel at any time or move to Singapore. PLEASE REPLY - If you would like to continue to communicate with the admin handling this support request. ok that was horrible but i can still somewhat accept it,then i asked them if i can wait for the ddos to be over and they said Lee, You can but they will keep blocking and I will not have it anymore. So either you move to SG or we remove you. PLEASE REPLY - If you would like to continue to communicate with the admin handling this support request. then i asked them if its possible to move back to HK later and wow they just out right banned me and denyed me access to my server files which now i am R O Y A L L Y screwed great bloody grade A support here guys,what a disappointment,avoid it like cancer,all those 5 stars reviews are just people who havnt get cucked by their "support" yet re:dev reply so in your eyes me asking you a question is some how a refuse?dont you have better excuses than that?i am pretty sure any good customer service wouldnt just suddenly "remove" their customer by banning him from their website and make him lose all his data

Scam Company. Was charged two payments of $5.00 for my service that cost $9.55 a month. They then suspended my service for "Overdue Payment". It took two tickets to get my money back and they then IP banned me from their website. Going to be contacting PayPal to get the remainder of my money for the sole purpose of not wanting to give this company a single cent.They only refunded $4.55 of each of the $5.00.

I cancelled my account through their website about one week before auto billing, and they auto billed me again through PayPal. I contacted their support last Saturday and was told they opened a support ticket, and that I would hear back on Monday. It is Tuesday, and I have heard back nothing, and they have deleted my account—I cannot log in, and password retrieval says the account no longer exists. I contacted their support again, was told they’d send the info to the devs, and support immediately closed the chat window.

They charged me 3 times the same month. I was talking to them for almost 2 weeks and they have not solved anything for me. They have not returned my money (what they have done has been to deposit the money in my clanwarz account ...). It seems incredible to me that they are not able to recognize their error. We will move all our services to another company

Deleted my account, then still charged me money even tho I couldn't login to my account to cancel the payments. Customer service does nothing

Really great support and best ever I've ever seen.