solène
Commande jamais reçue et aucun…
Commande jamais reçue et aucun remboursement !!!!

Check out the hottest trends in accessories, jewelry, gifts, and teen fashion at Claires.com. visit our Florence Mall location in Northern KY, to get in on our AWESOME in store exclusive ways to save. Always a wall to wall Mega Sale happening in store. Buy Online, pickup in store for other exclusive online only steals and deals. We also offer ear lobe piercing, we can pierce your 1st, 2nd's, 3rds and etc... as long as it's on the earlobe we're good to go!! PLUS..... Claire's is currently running a brand spanking new promo that you'll LOVE. Get an Ear Piercing, Sign up to be a Claire's Loyalty member( give email and phone# at checkout) and receive FREE EARRINGS FOR AN ENTIRE YEAR!!!!! That's correct, once a month you will receive a code in email form to bring in with you to pick out your FREE EARRINGS for that month! Then that happens each month for an entire year, that's over a $200 value by itself!!!!!Hope to see yall real soon so we can get you set with all the hottest trends. 😘💜💜💜💜
Claire's Florence, KY. (claires.com) has 762 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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solène
Commande jamais reçue et aucun remboursement !!!!
Isabella C.
Sulle targhette della bigiotteria non c'é scritto il materiale. Dopo aver chiesto quasi mille volte alle commesse "è acciaio?" loro mi hanno altrettante volte risposto "si, stai sicura, è acciaio, fidati". Dato il costo comunque alto e dopo essermi rassicurata chiedendo veramente tante ma tante volte se fosse acciaio INOSSIDABILE, mi sono convinta ed ho speso 50 euro. Morale della favola? Il primo giorno indossati avevo dita, braccia e collo verdi e neri. Perché mentire? Perché prendere in giro una cliente? Neanche al mercato, con tutto il rispetto per il mercato. MAI PIÙ! Non comprate da qui. Qualità pessima, prezzi alti e soprattutto commesse bugiarde.
Vega A.
Hemos entrado mi amiga y yo a la tienda de claires en valladolid y hemos tenido un trato por parte de las dependientas irrespetuoso e inaceptable. Estábamos mirando collares y nos han obligado a abandonar la tienda, según ellas porque teníamos dinero para pagar, cuando primera ellas no saben el dinero que tengo y segundo tenemos dinero más que suficiente. Todo esto acompañado de risas y miradas desagradables
J.S
My 6Y old girl asked me to take her for ear piercing last Saturday. We booked at Kingston store and went to do the piercing. As soon as we walked in ,the atmosphere wasn’t good there. 4 ladies at the till and all grumpy. I asked how much is the cheapest price to do the piercing? She said £50 Then i said ,but online before i booked clearly says,that cheapest is £22 kit…She said no ,we don’t do for £22 and i don’t know what you talking about.I asked who can give me the answer then that online is one price and here different? She said i don’t know 🤷♀️ I said,but this is weird! Online 1 price and in store tottaly different story. Then i asked again what is the cheapest price …? She said £30 Well,i said why didn’t you tell me then at first when i asked you about…? She said because we don’t recommend those £30 for your child and bla bla bla. I said i thought i know my child better then you and i can decide what is good for her. I asked what is cheaper but not what you recommend. I found this very upsetting! Just greedy for money! Yeah and one more thing! That Rapid lotion £15 should be optional. I have 3 in home and i still been forced to buy that one as well even i said i have allready 3 at home. £15 extra for no reason. I will never ever go there back again!!! The lady who done our piercing,she didn’t even say hello to my girl or other single word. She works with childrens,she should be more trained how to distract their anxiety and etc. They left us in shock to be honest.
Mrs. Christine J.
I was very disappointed with my experience at the Tonbridge branch today. I purchased 2 barrettes and was told that they were £6.00 each. I commented that this seemed expensive and was told by the assistant "We don't set the price" I checked this on the online website a couple of hours later only to find they were on sale there for £2.40. I feel that the difference in price between online and shop cannot be justified. I only wish I had read other reviews before buying as then I would have realised what a dreadful reputation Claire's has.
Response from Claire's Florence, KY.Nov 12, 2023
Hello. Just wanted to clear up any confusion. Most retailers have separate sales in store and online. Claire's is no different. You can do a price match if you present the price at the register and show how much you found it for online on our website. However, you will then forfeit in store sales. Hope this helps!!
Pebbles
I went to Claire’s in Gloucester town. The assistant was most helpful and nice. I even got discount on my items. My only complaint is the the security guard. As soon as I walked in he watched me and moved every time I moved with items in my hand. He made himself obvious. The items were near the door. I suggest the display be moved as he made me feel like a criminal. I was purchasing 3 small hair accessories. I wanted to look at more items but the security guard made me feel very uncomfortable. I give 5 stars to the lovely assistant and no stars to the security guard. Pick/follow people who actually steal items not those who pay for them.
Caroline M.
Fuyez les commandes via internet sur leur site. Une arnaque complète. Commande faite le 1 juillet en livraison Standart (Delai 1 semaine) le 15 juillet je viens seulement de la recevoir sans trop savoir où se trouver ma commande après plusieurs mails.. Car On ne peut les joindre que par mail et les réponses sont types.. Donc Jamais correctes. Ils m'ont répondu qu'une fois les commandes parties du royaume Unis et arrivées en france il n'y avait pas de suivi car livraison Standart et là le jour de la livraison bizarrement, je recois un mail pour suivre ma commande... Du grand foutage de g... Heureusement que ce n'était que 35 euros.. Je ne commanderais plus jamais sur leur site et je vais leur faire leur pub..
Love L.
Title: Disappointed with Service I recently visited Claire's store with the intention of getting my baby's ears pierced. However, I was extremely disappointed with the service I received. The staff at the store refused to perform the piercing, citing their policy or other reasons. I understand that there may be age restrictions or safety concerns, but I expected the staff to handle the situation more professionally and provide alternative solutions or explanations. Their lack of willingness to help left me feeling frustrated and let down. As a customer, I believe it's important for a store like Claire's to be accommodating and understanding, especially when it comes to services they offer. Unfortunately, my experience at this particular store fell short of my expectations. The store manager said to leave and threaten to call security. This shows he’s unprofessionalism and laziness. I wouldn’t have someone like him representing the store when he scares clients away and makes them feel discriminatized.