CKY BooksReviews of ckybooks.com

4.8483 reviews
Books & Magazines
CKY Books John C. Watts Drive, Suite B, Nicholasville, Kentucky

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CKY Books

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About CKY Books

CKY Books is listed under Books & Magazines in Nicholasville, Kentucky.

CKY Books (ckybooks.com) has 483 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: ckybooks.com
Website: ckybooks.com
Category: Books & Magazines
Location: Nicholasville, Kentucky
Listed on Five Star Index: 2026

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Replies: The company replied to 3% of reviews.
Latest: Most recent review: November 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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More in Books & Magazines, Kentucky

Write a review

About CKY Books

CKY Books is listed under Books & Magazines in Nicholasville, Kentucky.

CKY Books (ckybooks.com) has 483 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: ckybooks.com
Website: ckybooks.com
Category: Books & Magazines
Location: Nicholasville, Kentucky
Listed on Five Star Index: 2026

Elexis C.

Feb 11, 2015

Not very satisfied.

I am upset that I have to pay return shipping for my rejected books. I already had to pay $8.00 just to have it sent, because a box wasn't provided, and will now have to pay to have it sent back. The reason for the rejection was a "torn cover" but the ONLY problem with the book was the cover was faded from sun exposure. Extremely disappointed.

Response from CKY BooksFeb 12, 2015

Hi Elexis. I am sorry that your experience with us was less than what you expected. I am not sure why you would have paid $8.00 to ship your books to us, you used our FREE USPS shipping label. I am hoping you did not spend $8.00 for the box that you sent that contained your three books. So that is a bit puzzling to me. We never stated or indicated we provided FREE shipping materials anywhere on our site and I am not aware of any buyback company that does provide those supplies. As we indicated in our email to you. You sent three books. We purchased one at full price. Rejected one because the cover was torn, and rejected the last one because the ISBN you entered to generate your quote was wrong. These are things we address on our website: https://www.ckybooks.com/book-condition-policy/ All of our policies and guidelines were available to you prior to you sending your items to us. You also agreed to the Terms of Service on our site when you created your account. If I had to make a guess I would say that you are a very busy person and simply did not read the requirements or condition policies prior to sending your books. The reason we cannot return your book for free is because we have already paid to have your items shipped to us, based on the assumption that they meet our condition policies. As they do not, paying to send them back would compound a bad investment. This is why we require customers to click on the "I accept the Terms of Service" box. We can put all this information out there for everyone, but we have no way to make people read it. We have pretty much identical policies as every other book company out there. The only company that returns books for Free, that I am aware of, is amazon.com. The only reason they can do it, is they aren't paying you cash money. They are giving you store credit which allows them a higher profit margin so they can return books for Free. Again, I am sorry that your expectations did not meet our service abilities in the instance.