City BeautyCity Beauty is a luxury skincare brand passionate about developing products that use clean, research-driven ingredients to target specific aging concerns. Our goal is to help our customers feel empowered, confident, and youthful — so their best selves can shine through.
City Beauty (citybeauty.com) has 2,870 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Tracy
I really love their lip products. Shipping was very fast and the product arrived in great condition.
Response from City BeautyApr 22, 2025
That's so great to hear, Tracy. We're so happy to hear that you love City Beauty lip products!
Denise
I did not experience any changes in my lip texture or plumpness. The product is thick and sticky but not unpleasant. I just felt that this product was not particularly helpful to me. I am 60 years old but do not have wrinkles around my lips yet. I was hoping for a bit of increased plumping. I may rethink the product in the future. The company was very easy to work with.
Response from City BeautyApr 29, 2025
Hi Denise! We're sorry to hear this! We always want you to love the product, but understand not every product may work for everyone. Our customer support team will be happy to provide tips on how to get the best results using City Lips as well as return instructions if you'd like to take advantage of our 60-day money back guarantee. They can be reached by email at [email protected] or by phone at 1-800-347-1558.
Jennifer R.
City Beauty is wonderful. My lips just soak up every time I put it own.
Response from City BeautyApr 22, 2025
Thank you so much for this 5-star review, Jennifer. We're so glad to hear your wonderful feedback about City Beauty!
Berenice
The gloss is great, the lip oil is ok. Cost seems a bit much though
Response from City BeautyApr 22, 2025
Thank you for taking the time to write us a review, Berenice. If you need help with your City Lips purchase, our customer support team will be happy to assist. You may reach them via email at [email protected] or by phone at 1-800-347-1558
KAREN G.
I tried City Lips recently and it truly works well for me. My lips have a bit of a plump and look much better when I wear it. I would highly recommend!
Response from City BeautyApr 22, 2025
Thank you for the warm recommendation, Karen! This means a lot to us.
Tessa
It's a great lip gloss. I wouldn't say it delivered the hyped effects promised. But it does moisturize and give high shine, if you like shine. I'm probably going to go back to chap stick, aquaphor, and an inexpensive lip mask at night.
Response from City BeautyApr 29, 2025
We appreciate you taking the time to write to us your feedback, Tessa. We always want you to love the product, but understand not every product may work for everyone. Our customer support team will be happy to provide tips on how to get the best results using City Lips as well as return instructions if you'd like to take advantage of our 60-day money back guarantee. They can be reached by email at [email protected] or by phone at 1-800-347-1558.
User
It is very sticky. I feel like the wear is decent. Little goes along way. I don't know about my lips being more plump though.
Response from City BeautyApr 29, 2025
We're sorry to hear this! We always want you to love the product, but understand not every product may work for everyone. Our customer support team will be happy to provide tips on how to get the best results using City Lips as well as return instructions if you'd like to take advantage of our 60-day money back guarantee. They can be reached by email at [email protected] or by phone at 1-800-347-1558.
Snowbird, U.
I ordered and received my order of City Lips without any issue. You never know ordering from a new company what could happen. But no problems at all. I haven't seen that the product does what it claims to do however. I have seen no change to how my lips look unfortunately. Always hopeful.
Response from City BeautyApr 22, 2025
We appreciate you taking the time to write us a review, Snowbird. Because everyone is different, some people may experience results sooner than others — and that’s why we’re happy to offer a 60-day Refund Promise on every City product. Many users have reported seeing the most significant results after using twice a day, for 30 days. If you are interested in taking advantage of our 60-day money-back guarantee, please contact our Support Team at 1-800-347-1558 or [email protected] and they will gladly assist you. You can also chat with a customer support agent on Facebook Messenger.
