City BeautyCity Beauty is a luxury skincare brand passionate about developing products that use clean, research-driven ingredients to target specific aging concerns. Our goal is to help our customers feel empowered, confident, and youthful — so their best selves can shine through.
City Beauty (citybeauty.com) has 2,870 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Mrs Julie H.
I love City Lips, I suffer from very dry lips and vertical lines above my lip and this product keeps my lips hydrated all day and the lines almost disappear. Very happy
Response from City BeautyAug 22, 2025
Hello Mrs Julie, we’re so happy City Lips is keeping your lips hydrated and helping minimize those lines. Thank you for sharing your experience. We’re thrilled you’re so happy with the results.
Ashley
I have been using city lips for years. Recently there was a address mix-up and they got it corrected right away!
Response from City BeautyAug 12, 2025
Hi Ashley, we’re so glad to hear you’ve been loving City Lips for years, and we’re happy we could quickly sort out the address mix-up for you! Thank you for being such a loyal customer.
Kathy T.
This product is the only thing I've found that keeps my lips from chapping.
Response from City BeautyAug 12, 2025
Hello Kathy, we’re so happy to hear City Lips has been keeping your lips smooth and chap-free! Thank you for sharing your experience with us.
Laura B.
City Beauty Plumping Lip Gloss is hands down, G.O.A.T.! I love this stuff! It is so moisturizing, stays put, cannot say enough good things about it!
Response from City BeautyAug 12, 2025
Hi Laura, We’re thrilled to hear you think City Lips is the G.O.A.T.! Thank you for the love. We’re so glad you’re enjoying the moisture, wear, and all the benefits!
Liz M.
Best lip product on the market as it lasts! My go to everyday!
Response from City BeautyAug 6, 2025
Hi Liz, thank you so much! We're thrilled to be your everyday go-to. Nothing better than a lip product that truly lasts!
JACQUELINE B.
All glosses and plumpers are not equal. What I love about City Lips is the texture of the product, the hydration, the pleasant taste and the longevity. I have other lip wands from this company as well and they are all very hydrating, plus with the clear gloss, it stays on a very long time. I never go to bed without a good swipe of the gloss to hydrate all night long.
Response from City BeautyAug 6, 2025
Thank you so much, Jacqueline. We're so happy to be your favorite. We love that City Lips Clear is part of your nightly routine.
Leslie R.
I've been using CityLips Clear for several years & I truly love it. Best lip gloss I've ever used, totally repairing & no added fragrances. I do believe they changed the formula, still great, but not a perfect 10 anymore. Maybe down to an 8. However, they deny any changes. The main reason I'm giving them 4 stars & not 5 is because of their customer service. Every time I'm made to feel like I'm bothering them. If they help at all, it's given reluctantly & condescendingly. This is so annoying I've considered leaving CityBeauty all together, but I can't find a comparable product, so I stay. But am always looking.
Response from City BeautyAug 5, 2025
Hello Leslie, we truly appreciate your continued support and honest feedback. We're sorry your experience with customer service hasn’t met expectations. Your input means a lot and helps us improve.
Mrs Paula R.
Bought plumbing lip gloss, what an absolute load of rubbish!!! It’s just a sticky ish lip gloss that does nothing
Response from City BeautyAug 4, 2025
Hi Mrs Paula, we’re sorry to hear that! While we always hope you’ll love our products, we understand that results can vary. Our Customer Support team would be happy to offer tips for getting the best results with City Lips or assist you with a return through our 60-day money-back guarantee. You can reach them at [email protected] or by calling 1-800-347-1558.
