CitizenShipperReviews of citizenshipper.com

I have only used this company once, but I was in a crunch to get my cat moved. I had several people bid on the move and one was in my area. The bid was very reasonable, and the move went off without a hitch. I was kept informed throughout, and my cat arrived safely. I would definitely recommend looking to this company for shipping precious cargo. It connects people with people.

The driver was exceptionally polite and personable! The link that he forwarded to me, allowed,me to check his GPS location periodically. It inspires trust. And, I could reasonably calculate the arrival time. My son's kitty couldn't have been more comfortable. She hasn't stopped purring. Very satisfied customer. Will use again. His van was impeccable!

When a quote came in and you didn't take it right away because you were waiting for others they could tell you it doesn't work no more. Only 1 driver did that and told me what the next time that would work for him ! If it wouldn't have been for that issue you would have rated 5 star. So keep up the good work and thanks again for my puppy delivery !

Citizenshippers saved our lives !! We hired Kenn and Marsha with " On Thyme Couriers "to bring our little dog Louis home from South Carolina to Indiana . Louis had an emergency Vet visit the morning they were to leave. These two awesome folks without hesitation said no problem , we have cleared our schedules for you and will leave when Louis is able. They left the following day . They took such good care of him and sent picture as they traveled to help releave some of our anxiousness . We now have our little fur baby home with us and he couldn't be happier !! Thank you all so much !!! Lori K

I love the service and experience with driver went very well. My package got where I needed it to and in perfect condition. My only surprise (maybe my fault?) was when I accepted the bid I didn't realize I would have another 50.00 fee added from CS. Still it was 20% less than using Fed Ex or UPS so not a huge deal. Overall I would recommend this service and I am glad I found it.

Drivers are treated like dirt. She refused 2 times to allow me to respond to client feedback, which is antithetical her "community participation and review" She even froze my account and I couldn't contact customers, and was denied access to my internal email when customer cancelled and filed for refund, ensuring I would lose. Twice customers cancelled and I was forced to pay THEIR cancellation fees. I only deliver pets, precious lives, and she demonstrated repeatedly she could care less we were handling precious cargo. I had excellent reviews on my nurturing and care skills, stayed on schedule, but struggled to eat and pay bills when she pulled the rug out from under me when my car broke down after choosing between a tornado and rushing water, (I can't fly but I can swim!) I was suspended, even though pets were delivered safely on time. Now she is charging drivers JUST to read their messages. Not at all recommended. Your reply is completely off track. Customer cancelled, I was required to pay (twice). I cancelled my membership, and asked you to stop sending me emails. I just clicked on your site to reply, but it says I've been banned, so again, you refuse to allow honesty to prevail. Oh, and I'nm not new, I delivered for 2 years, and I was charged for CUSTOMERS Cancellations twice

I had a very pleasant experience with CitizenShipper. The individuals who I chose to transport my dog did an outstanding job. Thanks to CitizenShipper and my transport person Ben, I have my dog and we are all happy. Very satisfied.

Airlines wouldn't fly my puppy saying it is too hot. Florida to Arizona with 2 month old puppy. Excellent care taken to ensure my puppy arrived safely. Communication and pictures were sent along the way. I'd recommend E&B Shipping for your precious cargo. Timely delivery and reasonable pricing.