Samantha
2 Adorable kittens- I was very satsfied …
2 Adorable kittens- I was very satsfied with my service will definitely use you again if I ever need to again

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Samantha
2 Adorable kittens- I was very satsfied with my service will definitely use you again if I ever need to again
Khalilah
Smooth experience and the person I hired was amazing!
Response from CitizenShipperNov 3, 2017
Thanks for sharing your experience! :)
James
Excellent service. We had a f550 bucket truck shipped across Pennsylvania within 24 hours of signing the title over. Our driver was incredible and polite. He had world class equipment. Ill Defintely use this service again.
Response from CitizenShipperOct 30, 2017
Thanks kindly for taking the time to leave a review! :)
James
Seller shipped a dog to me. Before they would deliver the dog they wanted 900.00. Seller paid 500 and I paid 400. Followed instructions on how to send money through Walmart. Walmart would not release funds due to strong scam alert. Walmart refunded my 400. Citizen Shipper then asked for 100.00 to pay for a vaccination fee. Sent an ITunes card for the 100.00. Was told we were OK now and the puppy was being shipped and would be delivered in an hour and a half. Two and a half hours later I get an email saying I owed 300.00 for a City License Fee. Told them to deliver the puppy and I would pay them. They refused. Told me that they were going to report me for abandonment. Worst experience ever!
Response from CitizenShipperOct 21, 2017
Hey James, I'm so sorry to hear about this. CitizenShipper does not ask for vaccination fees, itunes cards, or anything else that you've described. This sounds like you've been the target of an unscrupulous individual. We encourage anyone using CitizenShipper to select drivers who have background verification and prior feedback from customers. Please report this drivers name to [email protected] and we will lock their account.
Mario
Got them there safe but lack of comunication on the status and when dropped off i never receive my 2 dogs chokers back.
SW
DO NOT transport your pet with this service. Citizen Shipper has no ability / interest in assisting or intervening if things go wrong. If you hire a random driver who goes AWOL with your pet, you will be on your own. We had hired a driver who had a good number of positive reviews, to drive our dog about 900 miles (Idaho to Arizona - a straight shot due south thru Nevada, a 1-2 day drive). Long story short, the driver took it upon herself to take our dog on what would have been an 8 day cross-country trek (without our knowledge or permission). The company offered zero assistance, and I was so extremely concerned about the situation unfolding as I discovered that instead of her bringing the dog in our general direction, she was heading to the east coast (Maine... !) that I immediately got on a redeye flight to Minneapolis to retrieve the dog before she could take her any farther away, and transported her back to AZ myself. The driver was cooperative at least and did meet me at the agreed time/place, however upon obtaining the dog I was absolutely certain that I had done the right thing by intervening when I did. No doubt in my mind after witnessing firsthand. Our dog was fairly OK but I don't think it would have ended well had she been subjected to the 8 day road trip. I urge any pet owners to avoid this service, it is not operated professionally and the drivers appear to be untrained, unscreened, and there's huge potential for something tragic to occur. Not worth it, hire a real pro transporter or make the time and do it yourself. ___ Hello I need help. I placed this on your site and hired a driver, xxx. xxx picked up the dog OK on the agreed up on date/time, a little late but OK. That was yesterday evening. She is transporting the dog from [ ], ID to [ ], AZ. That is a 2-day drive max, due south. The original job posted was for picking up on Oct 6 and arriving Oct 7. We communicated and she said she could pickup yesterday the 4th; she mentioned she had another pickup in Colorado beforehand, and in the absence of any other information, we assumed she would be heading south to AZ after picking up our dog. The driver has now just informed me that rather than heading in my direction, she is now in South Dakota and heading “east” and she will not be delivering the dog until the “11th or 12th”. ???? What insanity is this? [she picked up the dog on the 4th] I would never have agreed had I known she would be driving the dog all over the country before coming here. *** Hope this is helpful to someone contemplating this service.
Response from CitizenShipperOct 16, 2017
Hey Sarah! Thanks for sharing your experience here on Trustpilot, and I'm so sorry to hear that your experience with CitizenShipper was not up to the standards you were hoping for and expecting. We have refunded your booking deposit and are investigating the drivers conduct.
Cathy
Really easy to use would highly recommend to anyone looking for anything they want shipped.
Dean
Citizenshipper is a great resource. We were able to find someone to move two pieces of furniture right away! We got a good price and a great person to ship our furniture. We definitely recommend and will be using them in the future.