CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Brittany S.
Aug 21, 2022
Well exceeded my expectations!!
Well exceeded my expectations!!
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Jay R.
Aug 20, 2022
Great app
Great app! The people we agreed with were just amazing
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Gail
Aug 20, 2022
Quick and easy process
Quick and easy process to get multiple bidders to transport my dog. Ended up with a great driver and a good price. Second time using Citizen Shipper and will definitely continue in the future.
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Rita J G.
Aug 20, 2022
Needed Service, but Pricey
I'm not sure if this review is supposed to be for Citizenshippers service? I hope so! - The service was easy to use and I got immediate offers - HOWEVER, it isn't cheap. I think the price charged by Citizenshippers is crazy expensive.
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Dennis
Aug 20, 2022
I think your administrative fee are to…
I think your administrative fee are to high, you advertised 15% on the cost but I charged 22 1/2%
Response from CitizenShipperSep 9, 2022
Dear Dennis, thank you for taking the time to share your experience. I’m so sorry it fell short of your expectations, and I appreciate the opportunity to respond to your review. Please understand that this unfortunate situation was an exception. We care deeply about our customers, and we’re committed to constantly improving the quality of our support and services. Our team works hard to provide exceptional value through stringent driver screening, ID verifications, access to 24/7 televet care and the $1,000 pet protection coverage that we offer for every transport. This helps save our customers time, money and unnecessary worry. Again, I sincerely apologize that your experience with CitizenShipper didn’t reflect this. We understand the importance of feedback. We’re here listening with the goal to improve our services for you, our customer, and your beloved pets. Please email [email protected] if I can be of further assistance.
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Wendy G.
Aug 19, 2022
Very easy site
Very easy site. I was sent multiple offers in a matter of minutes. I accepted an offer and David's Furry Transport was the best. David kept in contact and gave us updates along the way. Definitely use this service again!!
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J P.
Aug 19, 2022
Bike is home
All went as planned, Benjamin did an awesome job.
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Dezerae
Aug 19, 2022
The find fee was a little expensive
The find fee was a little expensive, but otherwise a good experience.
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