CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Howard G.
Jul 5, 2025
This was my first time booking anything…
This was my first time booking anything via Citezenshipper so at first I was hesitant. I went on a gave them a try and booked with one of the people that provided me a quote to transport my poodle puppy from Winchester, Tennessee to Virginia Beach, Virginia. The company Parker Rides the driver her name was Amber. She was the best very comforting and kept me updated and yeah her price to haul my bundle of joy was great. I highly recommend citizen shipper and Parker rides Amber.
Response from CitizenShipperJul 7, 2025
Howard, thank you for sharing your experience! We know that booking transport for a pet, especially for the first time, can feel like a big step, and we're so glad you decided to give CitizenShipper a try. It's wonderful to hear that your driver provided such a comforting and professional experience. Thank you for recommending both our platform and Amber, and we’re here for you whenever you need us again.-Karla
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customer
Jul 4, 2025
Trustworthy and easy to navigate
Shipping our beloved dog across the country seemed like a formidable enterprise, but CitizenShipper made it easy. Within seconds of posting, I received many excellent bids. People had a lot of experience, excellent ratings, and the bids were extremely fair. It was difficult to decide, but I am very happy person with the person I chose. I would definitely use CitizenShipper again.
Response from CitizenShipperJul 7, 2025
Thank you for your thoughtful review! We're truly honored to have played a part in helping you find the right transporter for your beloved dog. It’s great to hear that our platform helped make the process easier and gave you peace of mind. We’re so glad you had a great experience and found someone you could trust. If you ever need our assistance again, we’ll be here for you!-Karla
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Ms. YEVA R.
Jul 4, 2025
Professional approach
Professional approach. Carrying from the heart for the turtle Understanding the situation and needs
Response from CitizenShipperJul 4, 2025
Thank you for your kind words! We're so glad to hear that the transporter showed genuine care and professionalism, especially for such a special traveler like your turtle. If you ever need help again in the future, we're always here for you!-Karla
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Tiffany P.
Jul 3, 2025
Got the Job Done!
I was a little overwhelmed by the amount of messages & bids I received (26 within an hour), but ultimately it led me to my perfect transporter. I would absolutely recommend this site to someone who needed it!
Response from CitizenShipperJul 4, 2025
Tiffany, thank you for taking the time to leave a review! We understand how receiving so many bids in a short time can feel overwhelming, but we’re thrilled to hear that it helped you find the perfect transporter for your needs. We’re glad the platform worked out for you and truly appreciate your recommendation. If you ever need assistance in the future, we’ll be here to help!-Karla
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Susan D.
Jul 2, 2025
Easiest and reliable way to find…
Easiest and reliable way to find transport for my dog. Multiple choices provided at competitive rates! Thank you!
Response from CitizenShipperJul 3, 2025
Susan, thank you for sharing your experience. We're glad to hear that you found the process simple and reliable, and that having multiple transport options at competitive rates made things easier for you. We appreciate you choosing CitizenShipper and hope we can assist you again in the future if the need arises.-Karla
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Tetyana
Jul 2, 2025
I am very glad that my dog spent the…
I am very glad that my dog spent the entire journey with a person who took excellent care of her. If you want to get the highest class service, a loving animal, caring, professional and punctual person who will take care of your pet, then do not hesitate to contact Iark. My shepherd was delivered as agreed, the whole way was accompanied by photos and updates about the road.
Response from CitizenShipperJul 2, 2025
Tetyana, thank you for your kind words! We're thrilled to hear that your beloved pet was in such caring and capable hands throughout the journey. It’s great to know that your driver provided a high level of professionalism, communication, and compassion every step of the way. We’re grateful you chose CitizenShipper, and we wish you and your pup all the best!-Karla
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Arrianne Vera Q.
Jul 2, 2025
I had good and bad experience at…
I had good and bad experience at citizenshipper. I might say that it has its own pros and cons. But at the end, you will get what you need and want. Still happy that I found our match driver through this.
Response from CitizenShipperJul 2, 2025
Arriane, thank you for sharing your experience. We're glad to hear you were ultimately able to connect with the right driver through our platform. That said, we understand there may have been parts of the process that did not fully meet your expectations. Please know that we’ve reached out to further review your experience, and we would truly appreciate the opportunity to make things right. We sincerely appreciate you choosing CitizenShipper.-Karla
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Candee
Jul 1, 2025
Got several bids to pick from and found…
Got several bids to pick from and found someone within our budget that was amazing and reliable!
Response from CitizenShipperJul 1, 2025
Candee, thank you for your review! We’re so happy to hear you found a reliable driver within your budget and that the experience went so smoothly. It’s always our goal to make it easy to connect with great transporters you can trust. We appreciate you choosing CitizenShipper and hope to help again in the future!-Karla
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