CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Connie
Jul 11, 2025
I've used Citizen Shipper twice now
I've used Citizen Shipper twice now - both times I found superb, responsible people to drive my dog across the country. Highly recommend this servce.
Response from CitizenShipperJul 11, 2025
Connie, thank you for your continued trust in CitizenShipper! We're thrilled to hear that you've had two great experiences and were able to connect with reliable drivers for your pet's transport. We're so glad we could help make the process smooth and stress-free for you. We look forward to assisting you again whenever you need us!-Karla
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Joselyn G.
Jul 10, 2025
We had a great experience using…
We had a great experience using CitizenShipper to find a reliable pet transportation service. The platform made it easy to compare different transporters, and we quickly connected with Rachel Blair, who turned out to be amazing. The entire process was smooth—from getting quotes to finalizing details—and we felt confident every step of the way. CitizenShipper gave us peace of mind and helped us find someone we could trust with our puppy’s safe delivery. Highly recommend this service to anyone needing dependable pet transport!
Response from CitizenShipperJul 11, 2025
Joselyn, thank you for taking the time to share your experience! We're so happy to hear that the platform helped you find a reliable transporter and that everything went smoothly. It's great to know you felt confident and supported throughout the process. Wishing you and your puppy all the best on this exciting journey!-Karla
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Patrick T.
Jul 9, 2025
I dealt with citizenshipper
I dealt with citizenshipper, and Elite Flight Nanny. They were both excellent to deal with and would recommend them to anyone
Response from CitizenShipperJul 11, 2025
Patrick, thank you for your kind words! We're glad to hear that you had a great experience working with both CitizenShipper and your driver. We're so glad we could help make your transport experience a positive one. If you ever need assistance in the future, we’d be honored to help!-Karla
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Tommy S.
Jul 8, 2025
ADL great experience
ADL was very patient while we closed our boat deal. They had a carrier waiting at the dealership and when the paperwork arrived the boat was released and on the road. It also arrived early. Definitely would recommend there services
Response from CitizenShipperJul 8, 2025
Tommy, thank you for your kind words and recommendation! We're glad to hear that everything went smoothly once the paperwork was finalized. It's great to know the boat arrived early and that you were happy with the service. If you ever need assistance again in the future, we’d be more than happy to help. -Karla
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Linda D.
Jul 7, 2025
A good experience!
This was a new and interesting experience. Thankfully, I found the perfect flight nanny (Emily of Wheelin Pet Transport) for our sweet little puppy. There were certainly a lot of people from which to choose!
Response from CitizenShipperJul 7, 2025
Linda, thank you for sharing your experience! We’re so glad you found the perfect flight nanny to care for your sweet puppy. It’s great to hear that you had plenty of options to choose from. We appreciate you trusting CitizenShipper and hope to assist you again with any future pet transport needs!-Karla
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Wally B.
Jul 6, 2025
Love was amazing
Love was amazing. She and her team did an amazing job. Great price. Great communication. Great service. My dogs were taken great care of by Love and her team.
Response from CitizenShipperJul 7, 2025
Wally, thank you for your wonderful words! We’re thrilled to hear that Love and her team provided such excellent care and communication. It’s always our goal to connect pets with loving, trustworthy transporters. We truly appreciate you choosing CitizenShipper and look forward to helping you again in the future!-Karla
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Amy H.
Jul 5, 2025
We got several quotes and most drivers…
We got several quotes and most drivers were very responsive and had good communication. I have learned to put as much detail in up front and any flexibility I have to streamline for next time.
Response from CitizenShipperJul 7, 2025
Amy, thank you for sharing your experience! We’re glad you received several quotes and found our drivers to be responsive and communicative. Providing detailed information upfront really does help make the process smoother, so that’s a great tip. We look forward to helping you again with your next shipment!-Karla
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Toro's G.
Jul 5, 2025
The process was seamless
The process was seamless, efficient, and I would use this service again in the future. I would also recommend this process to family and friends.
Response from CitizenShipperJul 7, 2025
Thank you for sharing your experience! We’re glad to hear that your experience was seamless and efficient. It means a lot to us that you would recommend CitizenShipper to your family and friends. We look forward to assisting you again whenever you need us!-Karla
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