Sara G.
Sean K. Surpassed our expectations
Sean K.was above and beyond our expectations! He communicated the whole time, putting our mind at ease. He was very knowledgeable about boats and transporting them. We highly recommend using him!

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing6,209 approved reviews, newest moderated first
Sara G.
Sean K.was above and beyond our expectations! He communicated the whole time, putting our mind at ease. He was very knowledgeable about boats and transporting them. We highly recommend using him!
David E.
the worst shipping service i have ever witnessed in my life. getting a hold of customer service is impossible. The quotes are insane. $400 for a 70 mile drive with a car hood. i could rent a pickup plus pay the gas for far less.
Response from CitizenShipperApr 27, 2023
We apologize for the negative experience you had with our shipping service and any inconvenience you may have encountered while trying to contact our customer service team. We appreciate your feedback as it helps us improve our platform and services. We understand that the quotes you received were not in line with your expectations, and we're sorry for any frustration this may have caused. Our platform connects customers with independent service providers, and the prices are determined by individual shippers based on factors such as distance, item size, and other requirements. We are continuously working to enhance our platform to ensure more competitive and accurate quotes for our users. Regarding your concerns about contacting customer service, we apologize for any difficulties you faced. We are committed to providing timely support to our customers, and we want to make sure your concerns are addressed. Please email us at [email protected] with your inquiries, and our team will promptly assist you. Again, we apologize for any inconvenience, and we hope to have the opportunity to serve you better in the future. Sincerely, CitizenShipper Customer Support
Kerry Ann P.
Great platform. Fee is a little high but great platform nevertheless.
Marina T.
Made it super easy to fine a transporter.
Thelma Lynn F.
Good communication, well laid out space for the fur babies to travel in. Over all just a great experience
Charleena
This company took the extra effort to communicate with me from the time my fur baby was picked up until the time he was delivered. Exceptional customer service and professional and timely communication.
Guy
Put me together with an excellent carrier! It was easy and efficient!
Tristen
Great experience. More than what I expected. Everything went smoothly and the transporter went above and beyond what I needed.