CitizenShipper Reviews | Read Customer Reviews of citizenshipper.com

CitizenShipperReviews of citizenshipper.com

4.76,209 reviews
Pet Services
5380 Old Bullard Road, Suite 600, #119, Tyler, Texas

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CitizenShipper

About CitizenShipper

CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!

CitizenShipper (citizenshipper.com) has 6,209 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: citizenshipper.com
Website: citizenshipper.com
Category: Pet Services
Location: Tyler, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CitizenShipper reviews

6,209 approved reviews, newest moderated first

Jacqueline H.
Apr 17, 2023
All went exactly as scheduled
All went exactly as scheduled. My dog clearly liked his driver and it all felt very safe.
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Patrick F.
Apr 17, 2023
Ease of use
Ease of use. Glad I did not have to submit insurance claim but, felt peace of mind knowing I had it in the event something were to happen. Would definitely recommend!
Response from CitizenShipperApr 27, 2023
Thank you for your positive feedback and recommendation! We are delighted to hear that you found our platform easy to use and that the availability of insurance coverage provided you with peace of mind. At CitizenShipper, we strive to offer a seamless experience and ensure that our customers feel secure and confident throughout the shipping process. Your satisfaction is our top priority, and we are glad to have been able to meet your expectations. If you have any further questions or need assistance in the future, please feel free to reach out to us at [email protected]. We look forward to serving you again! Sincerely, CitizenShipper Customer Support
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JEROME
Apr 17, 2023
Our Benz was delivered safe and sound!!!
Our Benz was delivered safe and sound!!!
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mark
Apr 17, 2023
Very useful service
Very useful service
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Lisa
Apr 17, 2023
Needs better protection plan
I had a great experience using CitizenShipper. The only reason I gave 3 stars is because of the low pet protection plan. The $1,000 would not even cover half of what our puppy cost. So if by chance something did happen, you more than likely would be out a lot of money.
Response from CitizenShipperApr 27, 2023
We appreciate your feedback and are glad to hear that you had a great experience using CitizenShipper. We understand your concerns about the pet protection plan, and we take your input seriously. At CitizenShipper, we continuously strive to improve our services, and feedback like yours helps us make necessary enhancements. We will take your concerns about the protection plan into consideration as we work to develop better options for our customers. If you have any further suggestions or concerns, please don't hesitate to reach out to us at [email protected]. We value your input and are committed to providing the best possible experience for our customers. Thank you for your understanding, and we hope to continue serving you in the future. Sincerely, CitizenShipper Customer Support
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janeth
Apr 16, 2023
Excellent service
Excellent service Me trajo a mi Amazon desde 16 horas de camino por muy bajo costo me saca to es servicio lo recomiendo muchísimo
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Vanessa M.
Apr 16, 2023
Extraordinary experience booking with “Pet Taxi Angie”!
Through CitizenShipper, we found a fabulous pet transporter with decades of experience named Angie, (founder of Tiny Tails Club & Pet Taxi Angie) who goes above and beyond the call of duty. She was super communicative from start to finish and provided a very nice experience for our pets. We highly recommend this website and specifically, “Pet Taxi Angie”!
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Linda M.
Apr 16, 2023
Super easy to navigate website super easy
Super easy to navigate website. Could not have asked for better shippers.
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