CitizenShipperReviews of citizenshipper.com

Response from CitizenShipperJul 14, 2023

Thank you for sharing your positive experience with us! We're glad to hear that our platform provided you with the opportunity to select an outstanding pet transportation company. We strive to make the process simple, quick, and pressure-free for our users. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to our dedicated Support Team at [email protected]. We appreciate your feedback and look forward to serving you again in the future!

Response from CitizenShipperJul 14, 2023

Thank you for sharing your positive experience with Wags and Wiggle and highlighting the outstanding care and communication provided by Casey during the transportation of your Havanese from Tucson to Minnesota. We greatly appreciate your strong recommendation. Should you have any further inquiries or need assistance with future transportation needs, our dedicated Support Team is here to help. Please feel free to reach out to them at [email protected]. Your feedback is valuable to us, and we look forward to serving you again.

Response from CitizenShipperJul 12, 2023

Thank you for taking the time to provide feedback on your experience with CitizenShipper. We appreciate your positive comment about our service being a lifesaver. We understand your concern regarding the booking fee and the impact it may have on some potential users. As a marketplace connecting customers with drivers, we strive to ensure a fair and transparent pricing structure. We apologize if the booking fee appeared high in relation to the service cost. Your feedback is important to us, and we continuously evaluate our pricing to provide the best value to our customers. While we currently do not offer senior or veteran discounts, we appreciate your suggestion and understand the importance of accommodating different customer needs. We will take this into consideration as we review our offerings and explore options for additional discounts or promotions in the future. If you have any further questions or concerns regarding the booking fee or any other aspect of our service, we encourage you to contact our dedicated support team at [email protected]. They are available to provide more detailed information and assist you further. Thank you for bringing this matter to our attention. We value your feedback and will continue to improve our services to better meet the needs of our customers.

Response from CitizenShipperJul 14, 2023

We're thrilled to hear that you had a great experience with our driver! Your satisfaction is important to us, and we appreciate you taking the time to share your positive feedback. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to our dedicated Support Team at [email protected]. We're here to help. Thank you for choosing CitizenShipper!

Response from CitizenShipperJul 14, 2023

Thank you for your kind words and positive feedback! We are delighted to hear that you had a great experience with the Wally transport team. Providing professional and helpful service is a top priority for us, and we're glad we could meet your expectations. Your satisfaction is important to us, and we appreciate your recognition of our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thank you for choosing CitizenShipper!

Response from CitizenShipperJul 14, 2023

Thank you for choosing CitizenShipper for transporting your puppies and for your positive feedback! We're thrilled to hear that you had amazing experiences both times. Ensuring the safe and reliable transport of your pets is our priority, and we're glad we could meet your expectations. Your satisfaction means a lot to us, and we appreciate your trust in our platform. If you ever have any questions or need further assistance, our dedicated Support Team is available to help. You can reach them at [email protected]. They have the expertise to address any complex inquiries and provide detailed resolutions. We look forward to serving you again in the future!

Response from CitizenShipperJul 14, 2023

Thank you for your positive feedback! We're glad you had a great experience with our team. Staying in touch throughout the trip is important to us. If you need assistance or have any questions, please contact our Support Team at [email protected]. We appreciate your support and look forward to serving you again!

Response from CitizenShipperJul 13, 2023

We're thrilled to hear you found CitizenShipper's platform easy to use and that you received multiple bids. It's great to see our customers taking full advantage of the variety of options available. Should you need any assistance in the future, our Support Team is always ready to help at [email protected]. Best regards,