CitiairReviews of citiairtravel.com

Hi Everyone, I recently purchased tickets from Citiair travels. One of the worst ever travels I met. Their service is not at all worth enough for the money we are paying. Once you booked the tickets and sent money, that's it they wont even care about your travel. I travelled with my son 7 yrs old, I really felt the pain in my as s going through with citiair. better find some good travel agent or book your tickets directly in airlines. Thank you!

I recommend to my friends. Cheap fares and Best customer service. I have enquired about Vinod N's complaint, he has purchased a jet airways ticket and jet airways has been grounded. Try and see!!!

I can only use Foul language to describe CITI AIR Travel.I had a very bad experience with this fraud company,who says they mention fake information and clauses on website like other agency do. There is a very rude supervisor BHARATHI not sure if that is a true identity ,who was very rude in responding.My flights are cancelled at the last minute and they were not even responsible in choosing the alternate flight. if you book the tickets with CITIAIR travel you will be the end sufferer.This Agency is not fit to maintain company standards. It is a utter crap and the Manager or supervisor BHARATHI is a complete nonsense.

They are cheat in this business with full of lies. They will say beat the price and give cashback but they won't beat price and they delay booking so price go up. They come back with lies saying we will offer better service so no change in fees but will give cash back without beating price. They won't give cash back also. I have all proof they are cheat in this business. Once payment is debited they won't answer calls suddenly your person who calling every 5 mins will be busy some other person will answer Always better to go with trusted sites or direct airlines then this cheat agents I will not book again with this frauds

Awesome Team & Great helping team I never knew about CitiAir Travels before 2019. When I though of booking tickets for my travel after 4 1/2 years to India, My friend suggested CitiAirTravels to me. I booked tickets for my family with cheaper rate than none of the other air ticketing websites. After a month of booking the tickets, I found there was name issue in my kids tickets. I used to bother the travel agents like anything daily. But they were very patient especially Archana. They were trying as much as possible to fix the issue. Finally I was talking to Bharathi, the person who knows how to tackle the customers. She was very pleasing and answered all my questions politely. Awesome Bharathi mam, finally you did it with minimum amount of name change penalty. I though of changing the dates and that might have cost me a lot. Thank you Bharathi Mam, Archana and team (Sesha, Naga, Bhanu..might be I forget a few names). I will refer Citi Air Travel to all my colleagues here and you guys deserve it.

Seems all the guys working over there are really jerks. Paul is one who does not know how to talk to a customer. Go get a training kid. On the other hand there is a guy who kind of did multi tasking and did multiple false transaction on my card, realized and reverted the charges. 2 stars are taken away by them. Why only 2... because of good experience: Other side there are couple of ladies I interacted for ticket booking and for false transaction. They are very gentle, polite & hardworking. They have inbuilt talent, unlike the guys. Citiair must provide training to all the guys before deploying to work.

I booked tickets through citiair couple of times. Had great experience with them. I would recommend to others.

I have been using Citiair for almost all of my Travel needs for the past couple of Years. Not only do they have the best customer service, they make the whole ticket booking process extremely easy! I recently worked with Thiru while booking my Tickets for a trip to Europe. I literally changed my plans Atleast 3 or 4 times within an hour, and he was so patient in helping me find the best possible deal. Needless to say, I will be only using Citiair goin forward, but also I want to give a shoutout to Thiru! He was awesome, thanks Thiru and Citiair!