CitiairReviews of citiairtravel.com

Seems all the guys working over there are really jerks. Paul is one who does not know how to talk to a customer. Go get a training kid. On the other hand there is a guy who kind of did multi tasking and did multiple false transaction on my card, realized and reverted the charges. 2 stars are taken away by them. Why only 2... because of good experience: Other side there are couple of ladies I interacted for ticket booking and for false transaction. They are very gentle, polite & hardworking. They have inbuilt talent, unlike the guys. Citiair must provide training to all the guys before deploying to work.

I tried to buy a flight to Mexico online and had a weird experience. I got a call from someone with a very thick Indian accent in the middle of the night asking to verify a 2 cent charge on my credit card. I was awoken and could barely understand her. I told her to call me back during the day, and promptly called my credit card company to put a hold on my card until I could research them a bit and figure out if they were legit. I think they are. But, they don't seem to have a very secure system for online payments. They cancelled my order since I had blocked my card. I decided to go directly to the airline that I wanted to use and pay a little more for a better sense of security and predictability. They look like a company with some great rates to India. I would consider them for that, but I'd do it during the day and I would call them instead of simply using an online system and I would research them a bit more.