CITCIT is a leading national bank focused on empowering businesses and personal savers with the financial agility to navigate their goals.
CIT (cit.com) has 525 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Nate with Sew Much M.
CIT have been GREAT!!! From the start of The application process for financing new equipment though following up on any concerns. I would highly recommend them. Nate Sew Much More
Response from CITMar 5, 2021
Hi, Nate with Sew Much More, thank you for your business! We’ll be happy to share your feedback with our team. Thanks and have a great weekend.
Arthur O.
I obtained a mortgage through them and I regret it. The most shocking oversight was that the CiT attorney that was present at my closing failed to mail the check to the insurance company, so my homeowner's policy lapsed within 2 weeks of closing without my knowledge. But that example was not unique, just reflective of poor performance and regular mistakes. I have never had less confidence in a financial institution, and now this relationship is one that I feel needs constant monitoring in order to prevent future errors.
Response from CITFeb 23, 2021
Hi, Arthur, we’re sorry to hear about your experience. We’d like to help. If you provide your phone number through a private message on the CIT Group Facebook or Twitter page, we can have a representative contact you. You can also reach out to us at 800-217-6629. Thank you.
Ricardo E.
The people were easy to work with the loan process was a breeze but the finance manager that I worked with mislead me with the wrong information. I have the emails to prove it! When I asked him to go over the terms he emailed me the terms he did not disclose that If I wanted to pay of my loan early i had to pay the interest that I agreed on as a matter of fact he said there is no prepayment penalty. I called to today to get a payoff and was completely shocked by the amount they increased it to an additional 8,000 extra. It went from 18k to 26 k. Total rip off.....
Response from CITJan 25, 2021
Hi, Ricardo, we're sorry to hear about your experience. We'll share your feedback with our team. If you provide your phone number through a private message on CIT Group Facebook or Twitter page, we can have a representative contact you to look into this further. Thank you.
T. J.
Lied about fees and interest rate on an installment loan. Attempted to explain their misleading statements and even tried to get us to take another loan after we had complained about their deceptive practices. Don't do business with these folks.
Response from CITJan 11, 2021
Hi, T. J., we’re sorry to hear about your experience. We'll share your feedback with our team and will make sure to get to the bottom of the complaint. If you provide your phone number through a private message on the CIT Group Facebook or Twitter page, we can have a representative contact you. Thank you.
Nathalie
Excellent company. I worked for it during more than five years.
Cida Dias S.
Ouvi falar que é muito bom,pretendo esperimentar
omermalik
Good. I'm. Mm..
Theodore
great bank positive
Response from CITDec 7, 2020
Hi, Theodore, thank you for your kind words! We’ll be happy to share it with our team. Thanks and have a great day.
