CITCIT is a leading national bank focused on empowering businesses and personal savers with the financial agility to navigate their goals.
CIT (cit.com) has 525 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Paul Harvey P.
Fast, efficient and really clear communications
Response from CITOct 22, 2020
Hi, Paul, we’re glad to hear about your experience. We appreciate the time you’ve taken to share your thoughts. We’ll share your feedback with our team. Thanks and have a great day.
John B.
Easy and straight forward to work with.
Response from CITOct 21, 2020
Hi, John, thank you for your kind words! We’ll be happy to share your feedback with our team. Thanks and have a great day.
Doug L.
This was the worst experience I've ever had with a financial transaction. I tried to lease Apple equipment, was pre approved and funds withdrawn. A week and a half later, no transaction completed and then my lease was cancelled with no explanation. Getting information from the rep was a joke as he would only respond at most once a day and that was after I sent him an email asking for the status. I honestly can't even understand why Apple would partner with this customer and I won't ever be looking to do business with them.
Response from CITOct 14, 2020
Hi, Doug, we’re sorry to hear about your experience. We appreciate all our customers, and always try our best to create a seamless online banking experience. We’ll share your feedback with our team. If you provide your phone number through a private message on CIT Group Facebook or Twitter page, we can have our representative contact you. Thank you.
Customer
CIT helped me finance the equipment I needed fast and painless. Thanks.
Response from CITAug 20, 2020
Hi, Customer, thank you for your kind words! We’ll be happy to share your feedback with our team. Thanks and have a great day.
Zach
The process from start to finish was epic. My agent Jason literally did everything and kept me in the loop several times during the week to gather other docs etc. I'm approaching CIT again for my next couple projects.
Response from CITAug 17, 2020
Hi, Zach, we’re glad to hear that Jason was able to assist you. We appreciate the time you've taken to share your thoughts. We'll share your feedback with our team. Thanks and have a great day.
Customer
CIT is a very professional group of people to work with, especially Kristal. She stayed on top of everything and was very patient. Everything went through smoothly, thank you, good day, Larry
Response from CITAug 11, 2020
Hi, Customer, thank you for your business! We’ll be happy to share your feedback with our team. Thanks and have a great day.
Customer
The process of getting the captial I needed to expand my business was very easy and effortless.
Response from CITAug 11, 2020
Hi, Customer, thank you for your business. We appreciate the time you’ve taken to share your thoughts. We’ll share your feedback with our team. Thanks and have a great day.
frankie D.
This process works very well for me and everything is very user friendly
Response from CITAug 11, 2020
Hi, frankie, thank you for your kind words. We appreciate the time you’ve taken to share your thoughts. We’ll share your feedback with our team. Thanks and have a great day.
