Rich G.
I would much rather give this company…
I would much rather give this company NO stars but that’s not an option. When covid hit and my company was shut down for not being an essential company, I was offered a three month deferral. I was told that the three months would be added to the end of the lease and it would be a small fee for the deferral. Unfortunately, I took this company on their word to me and did not check into the fee they would be charging me. Four months later, my lease payment goes up over $90 a month. I asked if this would be the new payment for the rest of the lease period (18 more months) and they said I would be paying this new higher payment. This is a ridiculous fee to be charging a company that just dealt with COVID and being forced to shut down for three months. This company is unethical. I am in the process of a complaint into the attorney generals office and I’m paying for my attorney to fight this ridiculousness. DO NOT USE this bank for any equipment leases. They tell you one thing but find a way to stick it to you any way they can
Response from CITJul 22, 2021
Hi, Rich, we’re sorry to hear about your experience. We appreciate all our customers, and always try our best to create a seamless online banking experience. We'll share your feedback with our team. If you provide your phone number through a private message on the CIT Group Facebook or Twitter page, we can have a representative contact you. Thank you.




