Artistic E.
Better business bureau: 77 complaints
If I could rate it -17393 I would. Better Business Bureau has a rating of 1.45/5 stars with 77 complaints closed in the last 12 months. Check it out on Better Business Bureau. This establishment should be shut down. If you see on zocdoc that a doctor is part of this organization, run for the hills. The doctor wrote the wrong directions on my prescription and my pharmacy will not fill it due to his error. There is no way to get in touch with the doctor and the circle medical team had no way of getting in touch with him either. They did not do anything to rectify the situation and now it is the end of the next day, and I still do not have my needed medication. They treat prescriptions as if you are waiting on an Amazon package. You will never get anyone on the phone, even with requesting.
Response from Circle MedicalMay 7, 2024
We are very sorry to hear the frustrations you have faced getting ahold of your medication. Our patient care teams are dealing with a high influx of requests at the moment, but rest assured that they are working hard to assist all patients as fast as possible. If you are able to, please reach out via the chat and ask to speak to Gemma and we'll be able to connect you with our prescription support team as soon as possible to assist you and also look into any delays that may have occurred. We really appreciate this feedback and are eager for any opportunity to improve our patient experience.




