Dave R.
I needed to get my prescriptions…
I needed to get my prescriptions refilled. I don't understand why I had to schedule an appointment to do this. In the past, I simply sent a message to the support staff using the Circle app and requested a refill. The most frustrating part of using your app and services is that we never get notified of these changes in advance. Please do better. Thanks for the form letter response. So predictable
Response from Circle MedicalDec 5, 2025
Hi Dave, thank you for reaching out. We understand that needing to book an appointment for a refill can feel inconvenient. Generally speaking, the need for follow-up visits and the frequency of appointments are determined by medical providers to ensure safe and appropriate care. Patients are always welcome to discuss visit frequency and refill expectations directly with their medical provider. For more information or support, please reach out through our HIPAA-compliant in-app chat and our team will be happy to assist.




