Circle Medical Reviews | Read Customer Reviews of circlemedical.com

Circle MedicalReviews of circlemedical.com

3.61,274 reviews
Clinics
333 1st Street #A, San Francisco, California

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Circle Medical

About Circle Medical

Primary care, around you.Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments. More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.Circle Medical accepts most PPO insurance plans. No membership fees.Our services include:- Full-service primary care- Annual physicals/wellness exams- At-home sleep studies- Gender-affirming hormone therapy- Chronic disease management- Sexual health consultations- Sickness or injury visits- Blood tests- Prescriptions and refills, including controlled substance medications- Referrals- PrEP- and much more Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon. Book An Appointment

Circle Medical (circlemedical.com) has 1,274 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: circlemedical.com
Website: circlemedical.com
Category: Clinics
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 25% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Circle Medical reviews

1,274 approved reviews, newest moderated first

Deborah S.
May 19, 2024
No anxiety appointment
I have very high anxiety about going to the doctors and this made it so easy. My care provider was so professional and nice and me feel so comfortable. She took ok care of all my needs.
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Samantha
May 17, 2024
They got to see me really fast
They got to see me really fast
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Daytona B.
May 17, 2024
Absolutely would not recommend
It takes days to hear a response, you can't talk directly to your doctor without booking an appointment. You never talk to the same people, I had a "team" reviewing my records instead of the doctor. I've had adhd diagnosis since I was 12 - medication off and on since I was 18 - extensive medical history with that information - same dosage every month. and yet I was having to pay $60 / appointment for a 30 day supply every single month. Every pcp I've ever had would allow me to receive 3 months before I had to make a follow up. It was not convinient to have to constantly check the chat for conversations days later. I would 100% rather go to an in person PCP.
Response from Circle MedicalMay 19, 2024
Hi Daytona, and thank you for taking the time to leaving this thoughtful feedback. We appreciate these comments and will reflect on your experience as we review our processes and see where we can improve. I assure you that any clinical decisions made such as reviewing medical records are done by a provider. Circle Medical also has a practice wide policy that monthly appointments are needed for controlled substance medications, but we do understand that other practices may have different policies. Thank you again for taking the time time to voice your concerns, if you ever have any other feedback that you would like to proceed, please use our secure, HIPAA-compliant app and ask to speak to the Patient Relations team, who will be able to assist you right away.
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Matthew B.
May 16, 2024
Waste of Money
"Intake appointment" was a handful of questions, a "we will finish this next week" and only took 10 min. Waste of about $100
Response from Circle MedicalMay 19, 2024
Hi Matthew, and thank you for taking the time to voice your concerns. Our practice uses a 2 appointment process for many areas of care. The initial appointment is used to establish your medical history, and go over your symptoms and past diagnoses, all to determine what the best treatment plan would be for you. The second appointment is used to confirm the diagnosis and put into action the discussed plan. In this case, I would love the chance to better understand what happened and see what can be done to make it right. If you're able to, please reach out via the chat function of our app and ask to speak to the Patient Relations team, and we'll go from there.
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Drahos
May 16, 2024
Fantastic service
Being able to choose a time that was very convenient and being able to quickly schedule a next day appointment The Doctor was prompt, professional and showed interest in our situation and how to get us thr help we needed as patients.
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Nancy
May 16, 2024
Professional and Caring
Dr. Gnegy was professional and knowledgeable while being a caring listener. I felt she based her diagnosis on what I said with no agenda except to help me.
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Juan M.
May 16, 2024
My NP was very attentive
My NP was very attentive and showed a genuine concern for my well being, he gave me facts and advice as to my eating and living habits but did not lecture me as to how I should be living
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customer
May 15, 2024
The interview was not good, a robbery
The interview was not good, only two or three questions were asked to diagnose. How can you diagnose some one by asking two questions. Normally theres a questionnaire of at least 15 -25 questions of in depth questions. You guys charged me $149 for a 3 minute interview, that was useless.
Response from Circle MedicalMay 19, 2024
Hi, and thank you for taking the time to reach out. Our intake appointments are generally about 20-30 minutes, so I would love the chance to investigate and make sure that you were not erroneously charged. Please reach out via our secure, HIPAA-compliant app and ask to speak to the Patient Relations team, and we'll go from there.
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