Circle MedicalReviews of circlemedical.com

I have been with Circle Medical since November 2021. It has gotten to a point, that while I love my provider, I can no longer see them. The continuity of care is abhorrent. Response times to chats are so terrible that I have found myself debating whether the ailment/issue I am experiencing is worth the hassle of reaching out to support or not. Their billing practices are even worse. Having worked in medical billing for years and having first hand knowledge of the disaster that is their billing department is enough to scare anyone off. Their system is established to automatically qualify you as a cash pay patient if you do not have a PPO plan. Pair that with 48 hour automatic billing and a disturbingly long queue for refunds is straight up theft. After explaining to chat support that I will not upload a credit card to the app to pay my past due balance because I will then be charged for every visit as a cash patient (even though my EPO plan pays 100%) and will have to wait months to get my money refunded, I was advised that I can no longer continue my treatment. I stated that I would pay my balance if I was given a way to make a payment without adding my card to the app, but shockingly there is no option for that. So, in short my treatment was abruptly ended, their billing practices are suspect, and pharmacies nationwide refuse to fill for them. RUN.

Horrible service, maters well chalk it up as a fraudulent service

Disgusting company that makes a cash crop of those without access to real healthcare. Will cost you lots of money, but you will likely struggle to get your meds. They don’t care one jot about their patients. You will fill gaslit, abused, and like you are being targeted for needing help. You are worth more than to let these crooks take advantage of you.

Do not recommend to anyone with history of anxiety because they won't take you seriously. I made an appointment through tele for an ADHD assessment and told them I had a history of anxiety in the past (managed) and the doctor told me that I don't have ADHD and that it's just anxiety. She made this observation without even trying to get to know me. And I can't even try with a different doctor because of the medical record she made. Waste of money, had to pay $240 for this BS. Women seriously can't get proper treatment because we'll be told that it's just anxiety... smh To your reply: No thank you. I have gotten proper treatment through PlushCare… Unless you want to give me my money back! Which I doubt

I don't know what any of these negative comments are about. I think just difficult patients who wouldn't be happy with anything. My original video appointment was great. Put at ease, and all follow ups have been the same. Have helped me tremendously, and also 5 stars for their customer service people who answer questions quickly, honestly, and go beyond. Highly recommended

Got an appointment on ZocDocs and was instantly inundated with request to download the app and put in a payment. Avoid, this place seems like a sesspool.

You get billed $150 for every visit, you have to have an extra wellness appointment to get any prescription... it takes DAYS to even get the prescription sent to the pharmacy because they have to send it to an actual MD in your state to write it .. You're not paying a real doctor, just someone to ask a doctor to write you prescription. I have to repeatedly ask every month for my prescription to be sent in.. this month it's been 5 days and it's still not done.

This company is deceptive in advertising that you can have annual wellness/check up exams. I arrived to my online appointment and was done in less than 15 min. I couldn't hear the doctor for half the visit. At one point in the visit he stopped me to tell me that I should be addressing these issues with my primary care at my annual wellness visit. He visibly rolled his eyes at me at several points in our visit. I now have to reach out to make sure this isn't being billed as a annual visit, so I can find a actual primary care doctor.