Circle Medical Reviews | Read Customer Reviews of circlemedical.com

Circle MedicalReviews of circlemedical.com

3.61,274 reviews
Clinics
333 1st Street #A, San Francisco, California

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Circle Medical

About Circle Medical

Primary care, around you.Circle Medical is a primary care clinic that makes it easy to connect with a top-rated, board-certified provider for same-day or next-day video appointments. More than 50,000 patients per month use Circle to establish an ongoing relationship with a trusted primary care provider for their general physical and mental health, preventive care, medications, referrals and treatment of chronic conditions, as well as any urgent issues that come up.Circle Medical accepts most PPO insurance plans. No membership fees.Our services include:- Full-service primary care- Annual physicals/wellness exams- At-home sleep studies- Gender-affirming hormone therapy- Chronic disease management- Sexual health consultations- Sickness or injury visits- Blood tests- Prescriptions and refills, including controlled substance medications- Referrals- PrEP- and much more Currently available for video appointments in 25+ states and Washington D.C. Physical clinics with in-person appointments in San Francisco, Beverly Hills, Manhattan, and more coming soon. Book An Appointment

Circle Medical (circlemedical.com) has 1,274 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: circlemedical.com
Website: circlemedical.com
Category: Clinics
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 25% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Circle Medical reviews

1,274 approved reviews, newest moderated first

Dev
Nov 16, 2023
App loses documents uploaded regularly…
App loses documents uploaded regularly or takes to long to post to account. Physician never has what she needs despite multiple uploads.
Response from Circle MedicalNov 16, 2023
Hi Dev, thank you for taking the time to voice your concern. We take all patient complaints very seriously, as we use them to improve our processes and the overall patient experience. If you are able to, please use the chat function of the app to reach out to us (you can mention my colleague's name, Gemma) as we would love the chance to further investigate and better understand this issue, as well as figure out any actions that can be taken to make things right.
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Angel
Nov 16, 2023
Regina Hudak is an amazing provider.
Regina Hudak is an amazing provider.
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Holly
Nov 16, 2023
Dr. Turnover
The 2 Dr’s that I’ve had appts with have been great except that this last Dr. is now no longer there & I’ll have to tell the same story to now a 3rd. Dr.; that is bothersome.
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Deanna
Nov 16, 2023
Don Hart NP is fantastic
Don Hart NP is fantastic! Very thorough and thoughtful and polite! I don't remember the date so I put a random date in.
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ISAAC
Nov 16, 2023
The communications
The communications - chat system is REALLY, REALLY AWFUL, like - the worst company chat/dialogue-ing system in the history of dialoguing systems, stone tablets would be an improvement. but my doctor is great!
Response from Circle MedicalDec 4, 2023
Thank you for providing us with this feedback. We take feedback very seriously as we use it to improve our patient experience and care. If you can reach out to me (Wanji) via the Circle Medical app we will be able to discuss this further.
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Arshia
Nov 16, 2023
Charged $175 and no further action and…
Charged $175 and no further action and doctor who saw me left the company when they were supposed to schedule my follow up appointment.
Response from Circle MedicalNov 16, 2023
Hi Arshia, thank you for taking the time to provide us with this feedback. I'm sorry to hear you did not have a positive experience. We would love to better understand what happened and determine what we can do to make it right - if you are able to, I encourage you to reach out to my colleague Gemma via the in-app chat so we can look into it from there.
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Chelsea
Nov 16, 2023
Horrible
Horrible. Will never use this again.
Response from Circle MedicalNov 16, 2023
Hi Chelsea, I am sorry to hear that you did not have a positive experience. Please reach out to us via the HIPAA-compliant chat in the app, and mention my colleague's name (Gemma), so she can assist you from there.
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BK
Nov 16, 2023
The doctor I chose to speak to was…
The doctor I chose to speak to was really nice and attentive. Out of all the doctors and nurses I’ve seen, she was the only one who showed concern about my weight, made plans for healthier eating, and suggested the possibility of PMDD. My experience with her was definitely better than when I spoke to Kaiser doctors (in person and telehealth). If I didn’t have Kaiser insurance, I would’ve stayed with CircleMedical. (Appointments are definitely pricey without eligible insurance).
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