Circle MedicalReviews of circlemedical.com

Great resource! Really listened to me and provided sage advice based on what they learned. Best healthcare experience I've had in memory.

Dr.Suyun Kim. Great Doctor very understanding, helpful and easy going.

HORRIBLE. WASTED $300 & DIDN'T GET MY SCRIPT FILLED. I mean I wasn't gonna leave a review but I got a cute little email asking about my experience back in June & I said sure :) You have no direct communication with your physician which is just INSANE to me. The only way I could communicate with them was through customer service which took HOURS to get a RESPONSE. Not a solution. A simple response- which usually required you to provide them with more info to resolve the issue, which then took more HOURS to get another response. Simple issues like needing to change my pharmacy took 2 days to get just a simple response and I when they finally took care of it, I was no longer in the location I had it changed it to. I didn't even bother to try and reach out again- probably would've had to wait another month to actually get a simple prescription filled. My experience was so bad I just took the hit with wasting $300 and found a different doctor. NOT WORTH IT

I was told my insurance covered visits. They were not and I was charged twice from my card weeks after visit without even being told I was going to be charged or that visits were not in network. I would use this agency again.

Fast, courteous, caring personnel/

I rate this company at 5 stars for being affordable and giving effective treatment, listening and working with their patients and willing to make adjustments when needed. The only thing I would suggest doing differently, if it can be helped, is to work on response time, through the chat options. Those of us suffering with mental health, particularly those with ADHD, are going through a rough time, and our providers as well, when it comes to locating our medications. If we could hear back from someone through the chat options in regards to pharmacy changes or any other adjustments, I believe it would save the patients from a lot of anxiety over not knowing what's going on. Mind you, it is within a 12 hour window but I feel it could be beneficial if the time did not exceed more than 2 hours. Thank you circle medical!!

I had to pay for full price for my visit because they didn’t verify my insurance after seeing the Dr 3 times!! So, take it upon yourself to make sure they verify your insurance! 3 visits and nothing came out of all 3, no meds and back to square 1!!!!

It’s frustrating that healthcare is about money. They hold medications hostage until you see/ call multiple times which then comes out of the consumer’s pocket because you have to keep paying for unnecessary visits. Sometimes people know their condition better and that needs to be respected. The lack of communication between the pharmacy and the facility was insane. The back and forth because one blamed the other was infuriating and the bot responses always “closing out the conversation “ are disrespectful. At some point someone should actually reach out. Don’t remember the exact date but was during the summer 2023.