CIBTReviews of cibt.com

DO NOT USE CIBT!!! They are a scam! They charge outrageous prices, and have numerous hidden fees. They have caused me many inconveniences, from hanging up on me during customer service, to faulty phone answering systems, to server errors and miscommunications, to unclear instructions. They also make it difficult to change the requested back date so you are inclined to pay more for faster service. They do not provide any assistance or consulting for visas unless you pay for their $700 premium service. Just use your local visa consultant, trust me, it will be MUCH better.

Terrible follow up on Brazilian Visa even after being charged 40 expedite fee. I missed my flight with coworkers since Visa was delayed. No real follow through with Brazilian Authorities. My coworker went right to Brazilian website and obtain visa in time for our Business trip. Took 6 weeks to get visa.order number US2668526.

My company recommends using CIBTVisas for all Visa and Passport stuff. I had a very tight turnaround (just bad timing due to multiple reasons) in order to make my original travel plans work. When I got the confirmation that CIBTVisas had submitted my application I requested any information that I would need when tracking it on the Brazilian authorities' website and was essentially told that CIBTVisas would not provide that information because they are paid to be the go between. Another customer service rep from CIBTVisas ended up giving me the information I needed to track it because I told them I needed to know by a certain time in order to change travel plans if I didn't have my visa by then. As other commenters have relayed, communication with CIBTVisas was not the best. I did end up getting my Visa in 5 business days almost to the hour and I went with the eVisa which is good for 10 years so thankfully I won't need to do this again anytime soon (for Brazil travel anyways).

The instructions were easy to follow and the entire process only took 2-days. I was pleasantly surprised.

This company is all about service. I filled out the paperwork, got my picture taken and sent everything to them with the overnight label that was provided. The indication on the website was that my passport would get to me around June 9 - it is to be delivered today, May 15. Amazing service. I can recommend this company without reservation.

Complete waste of time and money no matter visa and trip coming up Avoid this company.

The response to our enquiries was very prompt. There was a problem with the size of the passport that we tried to send but that problem was quickly resolved. After our frustrating experience with the Turkish visa website CIBT was a pleasant relief.

The fact is that the visa took almost a month with denials without any specific explanation on why it was being declined. I missed my trip even though the visa was requested over 21 days in advance. Contacting your office, sending new documentation, I had to figure out why was everything being declined. I have had Business and tourists visas for Brazil for over 30 years. I have never had a visa declined way when they were a requirement. I went out and got a new passport to match my pictures. I sent a copy of my new passport to you so that both passport and request pictures matched. Today I get a message that the visa was approved, to my surprise with the old passport number. Proves that your India based employees don't read e-mails, requests or updates. Never using this service again.