CIBTReviews of cibt.com

This was the least efficient, convoluted and frustrating process I've been through in some time. I have acquired three visas prior to this on my own and I wish I would've done the same this time. The turnaround time, ability to make rational decisions independently of my input and communication was absolutely horrid. The slowness and lack of proactiveness alone was enough to make me go crazy but the inability to speak with anybody to discuss what was going on and talk real-time was infuriating. I would highly recommend going through the visa process on your own to avoid the hassle and expensive fees associated with using CIBT - 100% do not recommend, totally not worth the pain, suffering and frustration.

When I started the process and I wasn’t sure about a couple of things I phoned them up and they were very helpful I had it back the next day ready for printing it was very quick

Working with CIBT was seamless, very easy to use and would highly recommend.

This company was very helpful. The customer reps were friendly and took time to get my question answered and took care of the issue we were having adjusting our visa to our new passports. The one negative is that I had to pay again for visa's that we got last year for our upcoming cruise because we got new passports. There should be a way to just have CIBT upload a new passport instead having to start the process once again and having to pay once again. This was very costly. We actually have two Visa's that we had to go through this process.

My travel circumstances were unusual as I did not know my exact reave dates. While the online checklist did a nice job in guiding me through the process, there were a few fields in which I was unclear on how to answer. I called CIBT and the customer service person I spoke with was incredibly knowledgeable and helpful. I would highly recommend using CBIT.

I was charged $499 for a visa application I hadn't yet submitted as I realised it was incorrect for my travels. Phone number refers me to their email address which keeps bouncing back . Their is no service from them and now I am out of pocket as of yesterday

Client centered and seamless world class support from start to finish.

All very easy to apply for out ViSAs. The authorisation came through in the timescale we were promised. No problems at all.