ChristiandivinityReviews of christiandivinity.com

Response from ChristiandivinityApr 14, 2024

Hi Danielle, This is completely untrue. We are in fact people of God and our whole company is oriented around providing quality products and services at wholesale cost through our membership. The jewelry piece you ordered for free was a new membership offer. It was a free welcome necklace to join our membership for $19.95 per month. We clearly state this on every page of the website and required you to agree to it before purchasing. Additionally we have emails to verify you were sent your account creation information as well as other membership information. You had 10 days to cancel this before your first billing cycle but chose not to. We do not take false accusations lightly. We understand your frustrations but we make our membership very clear. If you would like to resolve this situation peacefully please email or text us and we will help you get it taken care of right away.

Response from ChristiandivinityApr 13, 2024

Hi Michelle, Upon checking this is your second review to our company when you have not had any additional interactions with us. This violates the trust pilot policies and could be considered defamation. We understand your initial order was delayed in shipping but you were refunded in full already over a month ago and the situation was peacefully resolved. Our membership and website is very clear that it is “members only” and we make everyone agree to this before purchasing and also make them aware of what they will be charged upon checking out 10 days after the membership trial. Additionally our emails are extremely clear. We send the account creation email and follow all emails up with messages about the value of the membership. We do not in any way “require people to agree through email” because all of our members agree to the membership before they receive those emails. Additionally, we make sure everything on our website is clear and offer the 10 day trial so customers have the ability to cancel before they are billed. Unfortunately many customers forget about the membership. When these situations happy we do our best to help them and resolve the issue whether it is through a few free months or a refund. It would be impossible to provide the value of wholesale product, bible donations, ebooks, prayer groups and more without our membership fee. In your situation your order was delayed in shipping. This is something that we apologized for and tried to make right by giving you a full refund for the product and membership. This is a fair resolution considering there is nothing more we could do. We feel we have done all we can under the circumstances to make the situation right for you and hoped that through the refunds and apologize you would understand. As per leaving this additional review we have submitted an investigation with trust pilot. If you have additional comments or questions please contact us directly so we can resolve this matter peacefully.

Response from ChristiandivinityApr 29, 2024

We're thrilled to hear that you love your shirt and that it fit perfectly to size! Delivering faster than expected is always a pleasant surprise, and we're glad we could exceed your expectations. If you ever need anything else or have any questions, please don't hesitate to reach out. Thank you for choosing Christian Divinity!

Response from ChristiandivinityApr 29, 2024

We're thrilled to hear that you love the shirt! Softness and adorableness are definitely qualities we strive for in our products. If there's anything else we can do for you or if you have any questions, please feel free to reach out. Thank you for your support!

Response from ChristiandivinityApr 29, 2024

We're delighted to hear that you found ordering from our site easy and convenient! Providing a seamless shopping experience is important to us. We're also thrilled that you're enjoying the bracelet you ordered. If you ever need assistance or have any questions, feel free to reach out. Thank you for your kind words and support!

Response from ChristiandivinityApr 29, 2024

We're so glad to hear that you loved every item you ordered and that you find our items very affordable! Your satisfaction means everything to us, and we're thrilled to have you as a loyal customer. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. Thank you for your support! ❤️

Response from ChristiandivinityApr 29, 2024

We're thrilled to hear that you love our "Jesus is enough" shirts! Providing quality products at a great value is important to us, and we're glad to know you found them to be a good buy. If you ever need anything else or have any feedback, please feel free to reach out. Thank you for choosing us!

Response from ChristiandivinityApr 29, 2024

We're absolutely thrilled to hear that our product brought such joy and emotion to your wife! Knowing that our products hold such meaningful significance for our customers is incredibly rewarding. We'll certainly keep up the great work, and if there's anything else we can do for you, please don't hesitate to reach out. Thank you for your kind words and support!