Christian Book DistributorsReviews of christianbook.com

Watch your order and shipping date when ordering from CBD. I placed an order on Thursday and paid for Fedex Priority Overnight. I did not receive my package until Monday. Rude customer service group told me that I placed my order after cutoff time at 10 am and they don't do Saturday deliveries. I needed my bibles for Sunday School class. This is their business, you think they would at least try to get the church supplies to them on time. Very, very disappointed. Have ordered previously with them and will never order again. I placed an order with Oriental Trading the same Thursday and got my order on Friday, as expected. Never again with CBD.

I've ordered from them for years and the company has went down hill. I've dealt with very rude customer service many times, many packages have arrived damaged (not packed properly), prices are to high, i've ordered a few items that were incorrectly advertised, shipping rates are to high and very slow to arrive. Walmart & Amazon are cheaper with faster service.

They seem to have a wide selection of books. I will be purchasing from them soon for all my homeschooling needs. Friends have ordered from them before and have gotten their stuff in a timely manner. I hope to have the same experience!

I homeschool two kids. I ordered 7th grade A.C.E. kits for each of my kids. That's approximately a hundred and seventy books. I spent $455. Evidently they did not have the kits so they shipped all the books thrown in the box in no particular order. Online it showed that they had the kit in stock and no one had the courtesy to call me to ask if this was acceptable. So I am having to take the time to go through and make sure that I have received every single book. Not to mention there's another box coming that I haven't even received yet because they didn't ship it all together. When I called customer service they did not care at all they just offered to send me a shipping label send it back for a refund. When I asked her if she thought this was good customer service she could not answer and stuttered over her words.I asked for a supervisor and got the same attitude. In my opinion if you don't have the product that I ordered you should not send me a different product unless you call me and ask if this is acceptable. Not what I would expect from a Christian company. Not very customer service oriented at all and they don't seem to care if they're keeping the customers happy. They already have no money and know how much of a pain it would be to send it back. I will never order through them again. I will order directly through A.C.E in the future as I have always done in the past. Very disappointing ☹️

I ordered a beautiful ESV Study Bible to Denmark, which was a long trip, but it came within the time period that was shown, and there was no problems at all.

I was looking for inexpensive children's science lab coats for a very large group of students. I couldn't find what I was looking for anywhere and that's when I came across a lab coat for only 99 cents on Christian Book. The lab coat was actual REAL, HEAVY DUTY FABRIC, not a cheap plastic or anything, and only 99 cents. I thought it was too good to be true! That's when I started researching about the company before ordering. There were so many mixed reviews, mostly negative. The reviews claimed of not getting the correct product, not receiving the product weeks after purchasing, unhelpful customer service, and losing out on money after not being reimburse. With so many negative reviews I was hesitant to order from this company. Normally I never would have ordered, but I really wanted these lab coats and it would have been impossible to get coats of this quality at that low price from anywhere else, so I didn't want to miss the opportunity. I decided to order as I didn't need the coats for two months (in case the shipment was delayed as the reviews claimed), and they had the option to use PayPal. PayPal's Buyer Protection covers the purchase if the product never arrives or if the product arrives different then ordered (both of the issues other customers had in negative reviews). I figured best case scenario I would get these lab coats for an amazing price, worse case I would be able to file a dispute with PayPal and get my money back. I ordered using PayPal as payment on February 14, 2019... got an email that my product had shipped on February 15, 2019... and received my order within a week. When I got my first box I was very nervous as only 12 out of the 26 coats had arrived and I thought they either ran out of the product (which I could not have only 12, I would have needed one for everyone, all or nothing) or messed up the order as other customers claimed. But within a day or two I got a second box with the rest of my purchase. The lab coats were new, and in great condition! I am so incredibly pleased I was able to have this opportunity to get such a great product at such a low, unheard of cost! I will definitely be viewing the site frequently to see what more they have to offer. I hope I will continue to have the same positive experience for future purchases! If you are wary about ordering due to other reviews, I recommend that if you aren't on a time constraint give it a try, just be sure to use PayPal to purchase in case there are any issues with the order, you will be protected to get your money back!

I order multiple items and paid for the expedite delivery. I was supposed to get the items deliver on 6/15 and when I call the company they decided to jump my order and told me that I will get my order 4 days later than expected. I told the lady that I paid expedite and she said that they couldn't do nothing that if I want I can decline the delivery or she can send me a shipping label. At that moment I understood that I made the worst decision of ordering with this company. If I can recommend you something do not purchase from this company. Your business is not important to them and their management don't care about you business. I even sent them an email to contact me to my personal email and I am still waiting for a respond. That tells you how important is for them.

I have been shopping Christian book.com for over ten years. I always have an excellent experience. They have a huge selection and great prices. The few times I had a problem with my order, the customer service was wonderful and helped resolve the issue satisfactorily. I highly recommend Christianbook.com.