Christian Book DistributorsReviews of christianbook.com

Ordered a Bible six days ago and it still has not shipped. Contacted CBD to request cancellation of order because I found I can get the same Bible through Amazon and have it here within two days--with free shipping no less. Cancellation requested but no response confirming cancellation has been received--just notice that it MAY ship within next two days. This company has the absolute worst shipping practices of any online retailer I've ever dealt with.

Spammers. Not sure how this company got my email, but it certainly was not honestly.

If i had zero stars i would give them. Brett in Customer service is horrible and told me I dont need the extra memberships. I was long time customer but no more. The manager stuck up for him of course. This is suppose to be A Christian place but not the people working there .

I have been a long time overseas customer of CBD. And there is no good way of saying this, their customer service is terrible. my last order was 3 books from them it took ages for them to set out. When they were sent out the overseas company that they used dumped the package with the wrong company. My local post women knocked on my door and told me that it was them when it should have done been and I had to pay extra postage. When contacting customer service they didn't care less and they didn't even respond with a full sentence it didn't matter that I gave proof I just got literally one word answers plus the books were pretty rough looking. They have great prices but this is at the cost of woeful customer service and a company that does not care just as long as they have the money. it took me about 6 attempts for them to grasp the problem with the usual I am sorry and doing nothing about it. Woeful service and woeful after service only good because they are cheap and have books I want but cant get in the UK.

Long time customer, and satisfied with Availability, Services, Prices, and CSR! We were introduced to these folks to find Eusebius' Church History about 17 years ago by a great friend Steve Fernandes (RIP). I can't believe that folks are having problems with Christianbooks however I have recommended them successful for years!

Their system of charging your account is so ridiculous. I had the amount of the full order put on hold then I was charged for each group of items as they were shipped out. This brought my account balance almost to negative as it was a large order and they shipped my order out in 3 shipments. Had I known this is the way you are billed, I would of went elsewhere to purchase my items.

I have been a long time customer of Christianbook.com and placed many orders over the years. The last order I placed, I could tell that the quality of the items have went down hill and they sent you items not as described. I had ordered a new 'Leather' check book cover to replace one I had ordered from them at least 10 or more years ago and the new one I received was NOT 'Leather' it was faux leather, I kept it as I didn't want the hassle of a return and have to send it back and wait for another Fake Leather one. Now , What really has been irking me is I receive emails with the subject line "FREE SHIPPING" which I will copy and paste here for you to see: Subject: Hours Left: Free Shipping & Hot Summer Sale ~ Up To 83% Off This is a ploy to pull you in as there is NO free shipping at all, once you open the email read the small print and you have to spent a minimum of $35.00 to get that FREE SHIPPING , that is no deal. They are suppose to be a Christian business and they LIE and trick their customers. I sent them an email and did receive a reply , I was told that they can't afford to offer free shipping on any orders or they wouldn't be able to have sales and low prices , What a load of crap. I wrote it's the point that you state in the subject of your emails Free Shipping and that's a lie , they told me they were not going to go back and forth with me over this and they were done. I wrote , people are sick of your tricky deceitfulness and you will begin to lose customers, they just did ME. Beware of this so called Christian Book Distributor aka Christianbook.com as they lie and they have NEVER had free shipping in the 15 plus years that I have done business with them.

I’ve been ordering from them for at least 10 years. I don’t know what happened to them for the last few years or so. They went down hill fast once they started. I order something maybe once a year. It’s usually a shipping problem like it takes so long to leave their facility or in this case, shipping. I paid $5.99 for shipping. The msg I received when shipped was supposed to be FedEx Smartpost. Then the FedEx tracking said it was changed to regular FedEx. So far this week my package was on a tour of NJ. 3 different places and now back to the original. I don’t think FedEx changed i I think CB.com did somehow. This is the 7th day. Stick with Amazon people. I do.