Christian Book DistributorsReviews of christianbook.com

I placed one order from Christianbooks and paid for it through PayPal. I never signed up for their $16.95 a month rewards program, but when I filed a claim with PayPal, Christianbooks stated I had, and was charged $16.95 a month. They are refusing to refund my money. The order I placed was a one time order only, so there would be no reason for me to pay them $16.95 every month for their "rewards" program. If this is how they make money, someone needs to look into their practices. Not a very Christian company to take money that doesn't belong to them. UPDATE: I was able to speak with someone and told him I had not signed up for the $16.95 rewards program. He did refund my money.

You would think after enough negative reviews like this, they would change their system. Enrolled in $16.95/month membership that I didn’t know was happening. I just wanted to order one thing. Called to cancel and said they couldn’t see me in the system yet. Hoping I will be able to cancel before getting charged for something I didn’t want.

Another victim of the deceptive $16.95 rewards member charge. EDIT: They did refund me after I sent them an email

like others have said, they enrolled me in their rewards program and proceeded to bill me for eight months although I only bought a single Bible from their site. Customer service was nice enough. They said they canceled. We will see. I am actually contacting my bank to dispute the charges, since they have such a poor history of this type of behavior

Overall great customer service after my bad experience with their rewards program. I was very upset to be auto-enrolled in the rewards program in April 2024 without realizing I would be billed for this service. They did refund me and apologize about the confusion when I reached out. I am pleased to say the company reached out to me today, they were apologetic and they are making things right. VERY happy with their customer service and it sounds like they are working with the company they do rewards with to make things better. I would do business with them again because they have good customer service and care about their customers!! Very understanding.

I was enrolled in a rewards program on autopay through PayPal for 16.95 recurring DAILY! I bought Easter stationery for the churches I pastor but never enrolled in the rewards program. What a scam.

I purchased a Bible and Strong's from Christianbook.com in November for my Wife at Christmas for around $120.00. I just noticed that I have been getting a recurring charge of almost $17.00 every month for 4 months since then and when I called and inquired, they said I checked a box so I would not have to pay for shipping on future orders and would be eligible for a 5% discount at any of their stores. Now, I have paid for that Bible and book almost half again and I live out in the country in a small town in central Texas, nowhere near anywhere I could use their discount. It is partly my fault as I am a low sight person and I should have spent much more time in reviewing their small print but it would seem foolish for anyone to agree to pay for a discount on FUTURE SHIPPING and a 5% DISCOUNT from stores no where near you. BEWARE.

I received good books here. Service was speedy and efficient.