ChowNowReviews of chownow.com

I ordered food online, but it wasn't delivered 45 minutes after the estimated time. When I called, they said it was on the way, but it never arrived.

Why are you on hook & reels website charging $12 more for a online order that's cheaper in in the store. Food is high enough, for you to charge more is very disappointing and disrespectful!

Awful service. Do not use.

Ordered using this app from fringos in Wilmington MA. Both occasions we were missing items from the order. The second time we selected a 6:15pm delivery slot even though we placed order at 5:30pm. They showed up at 6:50pm. The driver said he couldn’t find our place and was driving around for a while. Do these people know there are tons of free GPS apps they can use for driving directions? Do these people know to read the order which clearly states our home address? I guess not. Unfortunately that day we were busy and had to leave as soon as we received the food. We will not order through this service again.

Ordered food through app. Called 30 minutes after food was supposed to be here. Restaurant said 3 drivers had come in for it. He’d given it to the first driver, so sent the other 2 away. Called ChowNow. First, they denied it, then, after a 10 minute hold, yes, they’d sent 2 drivers. They have NO PHONE # for thr driver with the food! I hope she enjoyed my dinner. NEVER AGAIN!!!

They couldn't find a driver. Customer support told me they would refund my delivery fee and tip and that I could pick up the order. Uhhhhhh NO. Awful customer support, awful delivery service. AVOID AVOID AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SERIOUSLY!

Price gouging!!!! For a pick up order this app charges $5 more than the restaurant price for that food. Not sure who decides the price of food online, is it the restaurant or the apps??? Never recommend using this app! Period!!

I would rate 0 stars if I could. This is my second time ordering through them. On both occasions I never received my order. The first time I cut them some slack, it happens you know? Not a big deal. But the second time with the same results is ridiculous. I called customer service but they were very unhelpful. Don't bother with this company, use something mainstream so you don't get scammed.