ChowNowReviews of chownow.com

Similar to other reviews, I paid over $100 for dinner one night; they said driver stole the food, I had no food and they told me they couldn't refund me immediately?! So, I was literally left with no money and no food! Do not order from them ever!

I ordered food from JR Crickets through ChowNow at 7:20 pm to be picked up at 815 pm. It was raining so it was about 830pm when I got there. I drove 50 miles to pick up this food. When I got to the restaurant, they said they had no record of the order being placed. And that the code that ChowNow sent me was to another location of the restaurant. So I get in the car and drive another 30 minutes to get to that location. The second location( after another nearly half-hour finally sent a manager out) and he told me that they had no record of an order being placed. I drive back home with no food and finally get back to the house at about 11 pm(still torrentially raining). I called ChowNow's support. The CSA agent put me on hold while she called the first location and said she spoke to the manager (Steven Young) on a recorded line and he told her that the food had been picked up. And then she has the audacity to tell me that ChowNow couldn't do anything and that I would have to work with Steven Young, the liar who said I picked up food that I did not, to get a refund. $55 wasted. All seemed like a coordinated scam to me! DO NOT USE CHOWNOW! DO NOT ORDER ONLINE FROM JR CRICKETS!

What a waste of my time. Does not accept credit card details and then blocks me out. Once, ok. Twice. Bad. Now, never Never again.

While staying as a tourist in the US, I wanted to use their app to order at a restaurant. Sadly their system did not allow the user to enter a phone number with a country code

I ordered food online, but it wasn't delivered 45 minutes after the estimated time. When I called, they said that the driver stole the food, so they asked me if i want to cancel but I have to wait 3 to 5 days for refund, so I just told them that I want to reordered the food. Please don't go to the same problem if you used this company.

Didn't realize Amerigo used this untrustworthy company when ordering from their website. Noticed that some of my selected items became $1 to $2 more when going from the on-line menu to the "on-line order menu." I added a 15% tip and when the order completed, without me being appraised, a 15% gratuity was also added. When picking up the order at the restaurant, the manager let me know that the additional 15% was entirely a ChowNow charge. What a devious ripoff! Will NEVER use ChowNow for anything!! Will only "phone-in."

If I could give zero stars I would. This is the absolute worst delivery service I’ve ever experienced and I’ll never use it again! My order was picked up on time and I tracked it for 2 hours and they never showed up! I had 4 hungry kids and now we’re out picking food up at almost midnight for my children! Screw this bs service! I’ll never use them again and I’m well known in my area and will be spreading the word for everyone not to use them!

Worst company ever! Do not use them! We ordered 2 crab, lobster and shrimp meals. They delivered us Hooters instead. Instead of Chow Now making this right, we have to wait for a refund and reorder. Worst customer service ever. I see now why they have such horrible reviews.