ChowNowReviews of chownow.com

No dinner tonight after paying an exorbitant amount for delivery. The delivery people don't know how to find my last name on the alphabetical name roster of residents so that I can buzz them in....Last time they still couldn't find it and I had to meet them at front door. Food was cold and almost inedible. Never never never do this again!!!!!!!

I would give 0 stars. My third time ordering through ChowNow. Food always arrives late, this time, I first received a confirmation email, went on with my work and 45 minutes later I received a cancellation email. Then had to struggle to re-order food for the office. Will not use this service again.

Biggest waste of time. The website version is a complete FAILURE. Tried to order food with apple pay which already has all my info. Tried multiple times and it kept saying “enter your name in apple pay”. My info IS ALL THERE! Never had such a failure with apple pay. There was nothing to fill in either. Ended up spending 30mins that when I finally finished my order the restaurant cancelled my order because it was so close to close time. NEVER EVER messing with this crappy service. So much headache for something that’s supposed to make things easier. Chownow is the absolute worst. Wish I could fire all of you

Third and last time I use them. Late, cold food and was on the phone with Chownow representative for over 40 minutes and then she hung up. Never again. They try to blame it on the restaurant you ordered from. Terrible company!

If I could give it less than a 1 I would. They are either over an hour late or they don’t deliver it at all. I think the drivers sign up to get a free meal and quit. Like, who doesn’t take a picture of the delivery. That’s how you know it’s a scam. Beware… Unfortunately, I will not order delivery from this particular restaurant again because the only use chow now.

I ordered a 50 piece wings with ranch dressing and 2 large pizzas. After waiting about 45 minutes to get my order I got a call from the restaurant and said that the driver picked up the pizzas but forgot the wings at the restaurant and someone from the restaurant would be delivering the wings. I got the wings and still had not received the pizzas. I received a call from Chow now, stating that the order had been canceled, which I hadn’t canceled it because I was still waiting for the pizzas. The driver actually had the ranch dressing for the wings as well as the celery with them. 2 hours later I just told them to refund my money for the pizzas because they said that they don’t know what happened to the order. Will definitely not be using this company anymore!

Very bad service!! Stay away!!! Placed an order and my order was cancelled. It’s going to take 3 to 4 business days for a refund 🤬🤬🤬🤬🤬

40 plus dollars in food not a single item right 3 to 5 days for refund thanks for nothing don't use save your money