ChowNowReviews of chownow.com

ChowNow is the WORST! I ordered from Basil Thai - and they only deliver with ChowNow- and the Pad Thai delivered had no shrimp so obviously I got someone else’s order. Considering they charge $25 for it, it having no shrimp means I paid double for the plain chicken pad thai, which I didn’t order. I immediately contacted ChowNow just like you do with DoorDash but ChowNow waited over a day to respond and what was their response?? Call the restaurant. WTH?? How does THAT fix anything?? ChowNow blows. DoorDash isn’t always great but WAY better than this garbage company.

Every company I have asked to delete my data usually complies. Except ChowNow. They claim because I do not live in California, they cannot delete it. Everywhere can delete it just fine. Why not here??

Why is Chow Now partnering with Rakutan offering a coupon to install a desktop app (Malware?). Rakutan purchased Buy.com who is known for sneaky charges. Very shady offer. Why would anyone agree to install a Trojan Horse App on their computer?

I was misled using chownow for a pickup order. The restaurant piped me online trying to make an online order. Picking a location near home was not as it appeared. When attempting to pick up the order this location said it was not part of the chownow system and that I'd have to go 6 miles to the "correct" location. Contacting chownow is a joke, no concern for actual screen shots showing their deception, no way to get my $40.00 back.

ChowNow is a fraud. They take orders for restaurants that are closed and then don’t refund you when you don’t get anything. To this day this closed restaurant is still listed with ChowNow taking orders that they won’t refund. It’s a scam!

Credit card processing experience was terrible requiring lots of retry attempts. Both tonight and 2 days ago ... same issue. Different restaurants for pickup but ChowNow was the common denominator.

The worst. They have missed items from my order

They never alerted me that my food came and it sat outside and got cold. Tried to get help and they said they weren't able to track the order. Um What??