Chosgohearing Reviews | Read Customer Reviews of chosgohearing.com

Chosgohearing Reviews | Read Customer Reviews of chosgohearing.com

Chosgohearing reviews

442 approved reviews, newest moderated first

Hardy S.
May 13, 2025
Excellent customer service and customer…
Excellent customer service and customer support.
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Heidi W.
Apr 30, 2025
Good customer service
I worked with customer service on some issues I was having, and they were prompt in their replies and were very helpful.
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Willam W.
Apr 28, 2025
These Bluetooth hearing aids are great
These Bluetooth hearing aids are great. The company has great online help, and will answer any questions you have.
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Daniel M.
Apr 27, 2025
Great product
Great product. Great price. Overall better than my Eargos. I can hear clearly now.
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Bridgett
Apr 27, 2025
My son has hearing loss from nerve…
My son has hearing loss from nerve damage since birth. We have originally bought from a audiologist for years. We can no longer afford the high price. My son loves your hearing aides as a replacement for the $2000 plus ones. They help his hearing more than any of the other lower priced ones we've tried. The quality, price and service are great.
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Robert
Apr 24, 2025
Chosgohearing is dealing with my claim. Thank You.
Chosgohearing has responded to my non-refund complaint and for some reason, they did not receive my return goods, they have responded and taken the responsibility and have offered to pay my claim which is very much appreciated. They are to be commended, and I give them 5 stars for great service. Thank you. Bob Bow
Response from ChosgohearingApr 25, 2025
Dear Mr. Bow, Thank you for letting us know. We apologize for the delay in processing your refund and any inconvenience this may have caused. We have reviewed your case and found that we have not received your return. We have actively contacted the courier and relevant processing department to understand where the relevant issues are stuck. We apologize for the delay in refunding. We will prioritize your case as soon as possible, and please keep in touch with us via email. You will receive a confirmation email after the processing is completed. We value your trust in Chosgohearing and regret that our service did not meet your expectations. Please rest assured that we are handling this issue internally to prevent similar issues from happening again in the future. If you have any further questions, please feel free to contact me directly at [email protected]. Thank you for your patience and understanding. Sincerely, Chosgohearing Support Team
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John W P.
Apr 23, 2025
IT TOOK ABOUT TWO WEEKS TO RECEIVE MY…
IT TOOK ABOUT TWO WEEKS TO RECEIVE MY ORDER. AFTER ONLY 1 MONTH OF USE THE HEARING TUBE BROKE AT THE BASE OF THE AID RENDERING IT USELESS. I ORDERED A REPLACEMENT HEARING TUBE AND IT TOOK ABOUT 2 WEEKS TO RECEIVE THE NEW ONE. AFTER ABOUT 2 TOTAL MONTHS OF ACTUAL USE THE HEARING AID DIED. I SPENT A TOTAL OF ABOUT $200.00 ANN DO NOT HAVE A USEABLE HEARING AID.
Response from ChosgohearingApr 25, 2025
Hello John I'm sorry to hear that you've encountered these issues with the product. However, after checking our email records, I noticed that you haven’t provided any feedback about this problem before. If the product has any issues, you need to contact our customer service promptly so we can offer support. Regarding the V03B sound tube, one end is equipped with a receiver, making it a relatively delicate accessory. Please avoid applying excessive force when using it to prevent internal damage, and ensure it stays dry and clean. We’ve already reached out to you via email through our official customer service, but we haven’t received a response. Please get in touch with us as soon as possible so we can resolve the issue quickly. Let me know if you'd like any further refinements! CHOSGO SUPPOR TEAM
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Thomas C.
Apr 14, 2025
I placed order for K419R Chosgohearing…
I placed order for K419R Chosgohearing and received 6 days from order date. This is a great hearing aid. It's so small almost invisible. Good in ear feeling and hearing. It is a big improvement over others I have tried. If haven't tried you must do so. I certainly recommend plus great service.
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