Linda L.
customer service was good
customer service was good
Response from Choose Your HorizonSep 8, 2025
We know how important good service is, and we’re glad we could make things smooth for you. Our team’s always here if you need anything else.

``` Private Online Alcohol Treatment Medical Support to Help You Drink Less or Quit Drinking Choose Your Horizon is an online alcohol treatment and telehealth provider helping people reduce alcohol cravings, drink less, or quit drinking through private, evidence-based medical care from home. We specialize in online naltrexone treatment for alcohol use, with access to licensed medical providers, personalized treatment plans, prescription medication when appropriate, and ongoing support. Online Naltrexone Treatment Naltrexone is an FDA-approved medication used to treat alcohol use disorder. It may help reduce alcohol cravings and the rewarding effects of drinking, making it easier for many people to cut back or stop drinking. Choose Your Horizon makes naltrexone treatment available online, including a medical consultation, ongoing clinical support, and discreet medication delivery when prescribed. GLP-1 Programs for Alcohol Cravings We also offer physician-led programs using GLP-1 medications for alcohol cravings, including options that combine GLP-1 treatment with naltrexone for eligible patients seeking additional medical support to reduce their alcohol consumption. Private Alcohol Treatment From Home Our programs support people across the spectrum of alcohol use, from those who feel they are simply drinking more than they would like to those seeking treatment for alcohol use disorder. Care is delivered through telehealth, without waiting rooms or the need to enter a traditional rehab program. ✓ Drink Less ✓ Reduce Alcohol Cravings ✓ Quit Drinking ✓ Online Naltrexone ✓ Private Telehealth Care Whether your goal is to drink less, take a break from alcohol, control cravings, or quit drinking completely, Choose Your Horizon provides modern medical options and personalized support built around your goals. Choose Your Horizon. Private, evidence-based online alcohol treatment.```
Choose Your Horizon (chooseyourhorizon.com) has 316 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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316 approved reviews, newest moderated first
Linda L.
customer service was good
Response from Choose Your HorizonSep 8, 2025
We know how important good service is, and we’re glad we could make things smooth for you. Our team’s always here if you need anything else.
Tiffany S.
Allowing for a Naltrexone prescription for me - allowed me to discreetly stop binge drinking so far. Thank you.
Response from Choose Your HorizonSep 8, 2025
That’s incredible progress - keep going! Discreet support is exactly what we aim to provide.
keith Y.
I never wanted a refill! You sent one anyway! And charged me!
Response from Choose Your HorizonSep 8, 2025
We’re really sorry for the frustration this caused — we never want anyone to feel surprised by a refill or charge. Our subscriptions are set up with clear refill cadences (monthly, quarterly, etc.), and the next shipment and billing date are always shown in your dashboard. If we ever hear from a patient before a refill date, we make sure to pause or cancel so no charge goes through — and if a charge happens before cancellation, we always refund it as long as the prescription hasn’t shipped yet. In this case, we didn’t receive a cancellation request before your refill processed. That said, we absolutely will review the specifics of your situation with you. If you haven't yet reached out, please contact [email protected].
FOXYLADY100
I cancelled my subscription and you sent me another refill.
Response from Choose Your HorizonSep 8, 2025
We’re sorry for the confusion. If you’ve already cancelled, you shouldn’t be receiving refills — if you haven't yet, please email us at [email protected] so our team can look into your account and make sure this is resolved right away.
Valued C.
My experience has been excellent.
Response from Choose Your HorizonSep 8, 2025
So glad your experience has been excellent. We’ll keep working hard to make sure it stays that way.
Mike
The medication really hasn't curbed the desire to drink for me?
Response from Choose Your HorizonSep 2, 2025
We’re sorry to hear you’re not seeing the results you were hoping for. Everyone’s journey is different, and sometimes it takes a bit of time, and possibly adjustments to find what works best. Please reach out to our team so we can work with you directly and explore ways to help you get the best possible outcome. [email protected]
Andie E.
All the resources available are really helpful and takes a lot of the stress/pressure away no matter what kind of journey you’re going on when using naltrexone.
Response from Choose Your HorizonSep 2, 2025
We’re so glad to hear the resources have been helpful for you! Our goal is to make the journey feel as supported and stress-free as possible, so it means a lot to know we’re on the right track. Thank you for sharing your experience!
Patrick
All positive so far. Meds arrived quick. Was able to have my consultation same day. 👍🏻
Response from Choose Your HorizonSep 2, 2025
We’re thrilled to hear everything has gone smoothly so far! Thanks for your feedback - please reach out if you ever need anything.