Patty V.
Very good with follow up questions
Very good with follow up questions Really polite Keep updated on order
Response from ChiquelMay 2, 2024
Thank you Patty!! : )
Chiquel is the leader in the hair industry, offering high quality wigs, toppers, hairpieces & hair extensions. Available in human & synthetic hair. View our online store for all the newest hair industry trends & designs. We sell only the top name brands in the industry including Raquel Welch, Jon Renau, Ellen Wille and Rene of Paris!We aim to provide the highest quality products and superior customer service.
Chiquel (chiquel.com) has 2,295 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,295 approved reviews, newest moderated first
Patty V.
Very good with follow up questions Really polite Keep updated on order
Response from ChiquelMay 2, 2024
Thank you Patty!! : )
BJP
I ordered. Didn’t like the quality and returned. Ordered again a different one it to was a mess. Original I thought was a new one but the next one was messy packed and when put it on I knew I was not gonna be happy. Took forever. From start to finish getting this wig. In tears. So being it Too thin can see where it is sewn. The wind would blow I’d be made fun of. For 250+. Interest on my card. I’m stuck with what is terrible piece of Rachel Welch product. Or in my book a knock off very pist.
Response from ChiquelMay 8, 2024
We sincerely apologize for any inconvenience this may have caused, but it's important to emphasize that we never sell knock-offs. Maintaining the integrity of our products and upholding the trust you place in us are paramount. We understand the importance of authenticity and the value it brings to your experience with our brand. Rest assured, we are committed to delivering only genuine products that meet our stringent quality standards. Your satisfaction and confidence in our offerings remain our utmost priority. You always have the option to book a free virtual consultation with one of our wig experts before making your purchase.
Sharon C.
Went from frumpy to attractive.. 1st time wig wearer, so please.did much research, this company full of info. How to wear, how to style, etc. I took it out, shook n put on, I teared up looking at myself. I purchased Heidi-rooted w/auburn, Beautiful, ran my fingers to style n fluff, at 74 yrs old, I will definitely purchase a few styles! Just amazing..
Response from ChiquelMay 1, 2024
We are always here to help Sharon!
Glenda B.
This company communicates with customers So many do not respond at all. Great wigs too
Response from ChiquelMay 1, 2024
Hi Glenda! Your support means a lot to us! : )
Holly M.
My original purchase was not up to snuff and did not pass quality control. Customer Service worked with me to find a replacement in the color I wanted just a different style which I can’t wait to get. They were very patient and great with me when I needed time to think about what I wanted. Offered me many options to choose from.
Response from ChiquelApr 26, 2024
We are so happy you found a piece that works for you Holly!! : )
Anto
Easy and clear website where you can find what you need at affordable prices. Very good customer service. They always provide you with a prompt reply with helpful information, guidance and advice. This has helped a lot as a beginner with almost no experience! Thank you Chiquel!
Response from ChiquelApr 26, 2024
Thanks Antonella!! : )
MS
Very happy, great customer service. Very helpful.
Response from ChiquelApr 26, 2024
We are always here to help Marsha!
Ellen E.
Very mixed collection of wig manufacturers. Some ok others not. Styles and colors often very much misrepresented on the website. And I wasn’t informed that I couldn’t return a wig I bought with a store credit. And returns are only issued store credit, no refunds. And no free return shipping
Response from ChiquelApr 23, 2024
Hi Ellen, have you tried reaching out to customer care? We are always here to help.