The Children's PlaceReviews of childrensplace.com

Après 28 jours toujours pas reçue ma livraison pas remboursement. Je trouve que c'est du vol payer pour produit qu' on ne reçois pas.

Slow shipping, I ordered an outfits on April 23, so that I can use it on May 1 for my son for his school events, until now April 28 it says pre shipment status. Before I added the item on the cart it said, it will arrive on April 27! And now I don’t have time to order online in another store. I’m already out of time. I will not order from this company again! They have great and cute stuffs but men very slow shipping.

I rate 0! I absolutely will not be buying from The Children’s Place again. I placed an order to get all 5 of my children Easter outfits. Not only did the order not arrive when it was supposed to. They would not cancel my order. Then I received the order after Easter which was completely useless. Then found out I had to get on a regular computer to print receipt. I could not do it from my app on my phone. Then discovered I have to pay shipping to ship it back.

I am writing this review for an Online Order I placed on 04/02/24 that I still have not received yet. Today is 04/17/24. I have emailed this company twice with NO response and called once and was told that if I did not receive my order by 04/16/24 that I should call back and request a full refund. So today, 04/17/24, I have called NUMEROUS times only to get a recorded message saying they were closed. Must be the different time zone. Anyway, I would avoid this company @ all costs bc it’s very obvious, they do not care about their customer satisfaction and could care less about responding to both of my emails!

Terrible company DO NOT BUY! Paid $178.65 total and shipment still has not arrived. They only offer Place Rewards of $180 to fix the issue but to rebuy is $277.30 total a upcharge of $98.65. Items were promised by easter. Now I was told I need to wait until place rewards expire on 5/10 to call back and ask for a credit card refund. DO NOT ACCEPT PLACE REWARDS. THIS IS ILLEGAL AND BAIT AND SWITCH.

They made it right and that’s what’s important! Had a little snafu with expedited shipping, but the customer service manager made it right and my order arrived just in time. Thank you for going the extra mile

Shopping in store is fine. Bought some kids clothes online. Reasonable quality & good prices on most things. One item was high priced and poor quality so I want to return it. So no easy way to return products bought online. Must call customer service M-F during my work hours. And they now want me to wait 30 min on hold. Holy cow. What bad service. Not shopping here next time. The shipping for returns is NOT paid for by the store. The representative put the wrong items on my return receipt have to call again. Toll free number just hangs up. Calling Manitoba long distance. Not impressed.

I ordered on 14th March because of the 80 percent sale and looked up reviews the very next day. Given the number of bad reviews here and overall on google, I panicked, almost cancelled my order but then decided otherwise. The clothes arrived on 19, nicely packaged, great quality, nothing was missing, neither was I charged wrongly. The sale was almost too good to be true. Completely satisfied with the purchase. No regrets. Hope to shop with them soon 😌