The Children's PlaceReviews of childrensplace.com

My review is about their advertising emails. I receive on average 3 emails daily since subscribing... excessive spam in my opinion. I have unsubscribed and will not do business with them again. When I did last shop in person, I found their clothing quality comparable to Walmart kids clothing... polyester, sized too small for N.A. kids ( known to be taller and bigger than kids from countries that manufacter the clothing). Very overpriced for what they offer.

HORRIBLE customer service. They shipped my parcel via Canada Post that has been on strike for 2 weeks with no end in sight. The parcel in still sitting at the warehouse in Mississauga with a status of "shipping label created". The help line in clearly not in North America as the representative could not understand what a "Strike" is. She told me my order will be refunded if not recieved next week. I need that order, I purchased the items when they were in on sale within my Christmas budget. Why would they not ship them out Purolator? IT's still sitting at their warehouse, yet she tells me I'm wrong that Canada Post has picked it up.. No they have NOT!! The Managers are not accepting calls at this time is what I was told when asked to speak to a supervisor. This is absolutely disgraceful and unacceptable customer service.

I SEE ALOT OF BAD REVIEWS ON HERE BUT TBH WHEN I FIRST STARTED BUYING MY KIDS CLOTHES HERE, I PLACED AN ONLINE ORDER AND IT TOOK WEEEKS!! AFTER THAT I DECIDED TO STOP SHIPPING MY ITEMS TO MY HOUSE BUT INSTEAD EITHER DO ORDER PICKUP OR JIST SHOP IN STORE! Yes I hate shopping in store now since everything is easy to ship with one click but since placing my orders for pickup, I always get all my items the same day and the clothes are sooo cute.. definitely will continue to shop here 🙏🏼

Awful customer service and the supervisor Jason and manager Marvin were no help at all! They kept stating you should receive your order by Nov. 1st although they weren’t sure if it were lost and even told me to call FedEx to see why there was an exception. I placed this order on October 14th!!!!

para mí este es el peor sitio de compras que he conocido mala Atencion al cliente mala calidad en sus pedido en el mes de agosto hice una compra de unos uniformes como era mi primera vez que le compraba ellos las tallas me quedaron demasiada grande para mi hijo por lo que lo llamé para que me proporcionaran una dirección para enviarle el producto de regreso que tienes que pagar el envío ellos me dijeron que yo debía enviarlo a una de sus tiendas así lo hice le envié el paquete a una tienda de Orlando luego ellos dijeron que no lo habían recibido por lo que nunca me devolvieron mi dinero para atrás luego una tarjeta de crédito que ellos me habían dado automáticamente yo la cancelé pues ya ves que no eran personas confiables y hasta el día de hoy me llegan me siguen llegando facturas de supuestamente compras que yo hice por la tarjeta de crédito así es que para que no le pasen no le compren porque son los verdaderos estafadores .

I place an order on oct 16th and still processing.. suppose to be arriving tomorrow on the 23rd!! I’m trying to stay calm because why is there no progress being made! And on top of that looks like they ran my card twice! This will be my last time

CS is useless. Wasted my money and time. my accounts in the negetive since they refunded me and "cancelled" my order then changed their minds. DO NOT ORDER FROM HERE!!!!

I ordered $314 worth of school uniform clothes and I know shipping typically takes a long time. I waited a week and to my surprise it said the package was delivered by FedEx. The picture on the tracking is not my door. I call The Children’s Place and they say they aren’t responsible for their shipping company and the order is closed on their end and I have to file a claim with FedEx! They take no responsibility and will not reship my items! So now I am out $314 and have no clothes for my son to wear to school as it gets colder out until I either get a credit from FedEx or get the dispute from my credit card! Asked to speak to a manager several times and no help. They will not help with the issue!